WorkHound Reviews

3.6

65% would recommend to a friend

(14 total reviews)

Max Farrell

68% approve of CEO

50% positive business outlook

Reviews by job title

14 reviews
1.0
28 Aug 2018
Recommend
CEO approval
Business outlook

Pros

It's a neat idea and could probably help with driver retention in the trucking industry. If you are a "yes man" you'll probably be fine.

Cons

Poor leadership, lack of transparency, horrible communication A small seemingly open team encouraging honesty and ingenuity and focusing on employee retention that in reality let's about 65% of their employees go with no explanation/exit interview and only keeps those who seem to never have (or at least share) an independent thought. To pour so much of yourself into a company and strive to believe the lines you're being fed only to have it sucker punch you is pretty crappy. My time with the company was great when leadership would get out of the way and allow progress to happen. Otherwise, it was awful. "Leadership" seemed incapable of making decisions. Even small challenges seemed insurmountable. If I wanted progress to happen it was usually because I, or someone else (not leadership), would just make a decision and pull the trigger. The cofounders promised a meaningful opportunity. A chance to grow and learn and collaborate. A unique opportunity to grow a business and make a real individual impact. I tried. As did my colleagues. We killed ourselves to outperform each day and make the dream a reality. Unfortunately, anyone who had their own thoughts or opinions, anyone who was a strong think for your selfer, was looked at with disdain and then terminated. One of the founders even went into an explanation about how he'd formed a negative opinion of me initially, based on nothing just a gut feeling, and because his "perception was reality" it was likely never going to change. I was never given any guidance or feedback despite repeatedly requesting it. I was basically led to believe that because that person didn't care for me there was just nothing I could do about it. As far as I know, no one was given any reason other than "this isn't working out" when they were let go. It was always a surprise, there was never an exit interview (even though it was promised and we were told we would have one once we signed paperwork barring us from legal action against the company). None of these folks under performed or "did" anything. We all did our jobs. Exceeded expectations, even. One employee was let go just a couple days prior to the company Christmas party. Difficult to expect positive team feelings after that. I felt personally disparaged after my termination. The company misled my customers about my departure. Customers contacted me for months after my termination saying they were shocked I would just drop them like that. They'd felt it was out of character reached out to me. Additionally, because of the way leadership completed routine questions regarding my employment, I had a job offer retracted. Even after I explained the confusion of the form and they said they'd take care of it, they then declined to answer which made the prospective employer even more uncomfortable. I don't know what I ever did to illicit such unprofessional and hateful behavior. Actually, I do: Nothing. Favoritism is also a huge concern. If an employee is well liked by one of the cofounders, he/she is safe, regardless of poor performance and lack of experience. Compassion and empathy are non-existent at WorkHound. You will either blindly agree with everything the cofounders say and do or you will be let go. This company will never grow with leadership as it is. Part bully, part weak willed, all parts indecisive and stunted.

1.0
20 July 2018
Recommend
CEO approval
Business outlook

Pros

The service seems(?) to be helping truckers be happy with their work.

Cons

Where to start... This startup is focused around employee retention. Ironically, ~65% of their employees have been let go, most before being employed one year. My time was miserable. Leadership was paralyzed in decision making surrounding even the smallest challenges, but seemed to recognize that things needed to change to retain customers. Progress was slow and often only happened because someone (not leadership) just made a decision and implementing it. Many of us were asked to leave other jobs to come on board, myself included. A promise of meaningful individual impact and the opportunity to grow a business from the ground up was the pitch delivered to me. In reality, any opinion that differed from leadership was frowned upon and met with eventual termination. Several of us didn't get any reason other than "this isn't working out." It is worth noting that there were no "low performers" in the company during my tenure, simply people who performed their job as described, only to be let go without warning (every single one was a surprise, with one a few days before the company Christmas party). Compassion and empathy are non-existent in the culture. You will either blindly agree with every decision or non-decision of leadership or you will be let go. Even things as innocuous as bringing software bugs to attention, communicating directly (but not mean-spirited) about lack of accountability or preparedness from leadership, or noticing direct violations of long-established web security specs were met with harsh words. Equally concerning is a heavy culture of favoritism. If an employee is well liked, they are safe, regardless of performance. In a somehow real example of this, an employee quit in the middle of the day and asked for their job back several days later. This request was immediately granted without question or consequence, while others were terminated without communicated reason or prior warning. As a final thought, it's my suspicion that this company will never progress beyond the technical understanding of certain parts of leadership, which isn't particularly strong. I was routinely told things were too difficult or time-consuming to implement, when in reality, one person was able to implement them in about a week each time. Get involved at your own risk. A six person company should not have five of their first eight employees let go, yet here we are.

5.0
22 Oct 2018
Recommend
CEO approval
Business outlook

Pros

WorkHound is positively impacting the working environment for truckers, which is very satisfying. It's nice to know your work is helping those who are commonly forgotten. The work-life balance encourages employees to take time off or work from home whenever needed, and allows individuals the flexibility to start and finish each work day at times their schedules. Leadership is supportive to providing opportunities to grow and learn new things. Employees' dedication and high performance are acknowledged and rewarded. The fellow co-workers are wonderful. I have a positive relationship with the other eight members of the company despite working in a separate state and time zone from six of them. The office culture makes coming to work every day a positive experience. There's a reason why over 2/3rds of those who have worked (or still are) at WorkHound have chosen to stay at WorkHound.

Cons

WorkHound's founders are caring and wish to the see the good in people to the point of fault. This has caused them to look past traits such as laziness, poor work ethic, vindictiveness, and duplicity; instead, they've kept low-performing bullies on staff for longer than appropriate.

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Glassdoor has 15 WorkHound reviews submitted anonymously by WorkHound employees. Read employee reviews and ratings on Glassdoor to decide if WorkHound is right for you.