Xbite Reviews

Thanks for your feedback Lee, and I would agree with some of your comments. I suppose the difficult times which businesses have faced will impact everyone involved. It’s not on purpose nor deliberate but perhaps how it is. We work together to face the challenges and it’s been great to see committed people come together as we deal with supply chain challenges, Brexit, “during covid” significant impact, “post covid” impact, amongst other things. Unfortunately you are painting a picture with selective truths to suit your feelings. I’m sad you have these views as it is not what the company stands for. When people struggle they tend to find the negatives, and we are not perfect, so for sure you can cherry pick things but that doesn't mean it paints the right picture. Better operations today - We’ve welcomed new management into our operations and for the first time in 18 months, hit our targets in addition to having colleagues that are more engaged, which is really refreshing. Was it disruptive - Yes, was it necessary - Yes, are the vast majority better off because of the change - Certainly. During the last 9 months we continue to provide wage increases, even in difficult times. You perhaps came to Xbite just for the bonus (which was not life changing by any means). This bonus was not introduced because people requested it but because the company was in a position to put something in place - That’s what we do. You question the moral compass of the company based on many elements that the company freely puts in place - Is it take, take, take for you? We will continue to do the right thing and push the company to do the right thing for colleagues, when we can. The vast majority understand that these added value elements we introduce are subject to how well we are doing. Really sorry about the free fruit being stopped but Covid made it impossible to continue something like that - I hope you find your next employer can accommodate this. We continue to support colleagues. Apprentices converting into full time employment, Xmas spirit throughout the company with 12 days of Xmas, some funny year end awards, ending with a young colleague receiving the “Awesome” award for efforts in helping others. That’s what we are about Lee. You provide a large amount of anonymous advice, that serves no purpose to you personally and therefore seeks to throw stones at your fellow colleagues. When times are tough it does show who you can rely on. Those that procrastinate, add little value, perhaps struggle building relationships, and those that struggle with change - It’s hard for them. It’s hard for those around them too. Not everyone is like that, in fact the vast majority are not like that evidenced by those in the business. You have your view, but applying that view to give the perception that everyone is of the same opinion is not right and is demonstrated not to be right. Writing a long review, anonymously, in an open forum just represents the negative piece we have today in society where people think they can freely have an opinion that can go without challenge or consequence. If you feel this is not the case, I challenge you to add your feedback and this reply into your CV to show prospective employers what you really think and how others react to that. What consequence do you think there will be if you truly show a prospective employer your opinions and reactions? Why not write your comments in a linkedin post to tell the world what you think and associate yourself with those opinions and allow others to challenge that? The post will be there for your working life. Your views here are not reflective of your comments when in the business. In April quote “The direction i am receiving from you at present is really good. I feel im learning which is really important for me. I haven't felt like i have learned a lot in the last few years of my working life other than through everyday experiences (which we all pick up) so this is good” Playing games, and writing a disingenuous review to hurt people you have worked with, is not the kind of person I want in the business. Have colleagues struggled this year - Certainly. Have I struggled this year - Definitely. You have raised some valid points which have been resolved or are work in progress. We’ve stabilised the business and are working through the next phase. We continue with a growth mindset and hold close, our values. I want people to be happy at work as life is too short. I want people to work together, create friendships, learn new things and have fun along the way. I hope you have found a better fit elsewhere. Founder Nick

Thank you for your feedback. I would agree with you that our colleagues are a great bunch. I want to respond to the mis-information, inaccuracies of your feedback. Being in the business for over 3 years you will have seen changes and development of fellow colleagues, facilities, and the work environment. I believe we perform much better today in these areas than in the past as we continue to improve things for everyone. I must disagree that our management team has little to no experience. A quick tally of those that have been in management and leadership positions total over 150 years. I don’t understand why people accept a job and then say wages are unacceptable. There is personal responsibility that needs to take priority. Not everyone values the highest salary and some like the work environment, the interesting and challenging problem solving we do on a daily basis, maybe even the location which saves them money or allows them to spend more time at home. Many individuals have received many wage increases over the years. From 2018-2019 we committed to a 10% company wide increase. Over 200 wage increases have happened since 2019 and throughout 2020 and 2021. You make a false statement that the majority of benefits have been taken away. Only 2 have been paused out of 20+ benefits which is less than 10%. I am proud of supporting benefits such as enhanced parental leave, earn additional holidays (time served), modern facilities with brand new equipment, Discount scheme on purchases, EAP programme, and the continuation of providing a free flu jab for every employee and many more benefits. We have free bean to cup coffee, the largest proportion of onsite private parking on the industrial estate (other businesses struggle), new and modern canteen facilities, Ipad pro tablets for all managers and other colleagues, collaboration space and facilities to make the job easier, even a ping pong table. Many of these elements are taken for granted by some, including yourself. It is incorrect and disingenuous to state there has been no training or formal qualifications offered to colleagues. In particular we had 3 workshops that orientated around Time management and dealing with change in the workplace. In addition to this we ran a workshop titled “Coaching skills”. This is in addition to some externally delivered training workshops for the leadership group. On top of this we utilise the Facebook Workplace platform to share experiences, tips, knowledge and fun stuff too. Finally we have created a large collaboration area of over 2,000sqft that allows each department to have a dedicated space to create and develop ideas and plan ahead. We are not a large corporate or conglomerate, but we certainly aim high in this area, and will continue to do so. I find it interesting how people find the courage to voice their opinions externally coupled with lots of advice and commentary of where they think things are going wrong, yet don’t seek to put the effort in whilst in the business to voice these concerns and be part of changing things. On this basis it brings out the worst in people as they seek to make comments that they hope others find interesting regardless of how this aligns to reality. Find the courage to stand by your thoughts and convictions in the workplace and make real change happen rather than moan after leaving the company. We are not perfect and there are areas to improve. I feel proud that we recognise this and proactively work on these areas at pace, and I feel we perform well with this approach against other companies I talk to. I hope you find a better fit elsewhere. Founder Nick