Xchange Leasing Reviews

-The pay is awful. $16.75 an hour is just terrible and everyone is underpaid. They use to offer overtime to make it a little better but then that was cut and disallowed. I was told I would make between 2-6k as a bonus and I got a $300 bonus at the end of the year. At this level you are not offered any Uber stock only management level is. - The work is extremely boring. You do the same exact thing day in and day out and after a few months you just want to bang your head against a wall doing this mindless, repetitive, and unfulfilling work for 40 hours a week -This is a dead end job for the most part. When I interviewed I was told about the countless opportunities I would have to move up but that was a lie. Very few in this role have been promoted since I joined and the few that have were promoted to a lead position that basically pays the same. I was encouraged by my manager to apply for a better position within the company. After I applied I was rejected the next day without even being interviewed. They continually bring in outside people to fill in leadership roles -You have to work at least 2 Saturdays per month and come in at 7am on those days. You do get to take a day off during that week but there is no worse feeling than having to come in and sit there on a Saturday. In summary do not take this job. You can make way more money elsewhere and do something that actually could interest you and something you can have an impact on.

Where to start, where to start. Before you read this, note that these aren't just my personal thoughts, these are company wide thoughts. I guess I will start with the awful pay and unfulfilled monetary promises. After a year of working here, my position was given a .25cent per hour raise. That raise was about half what inflation was for the year. "Thanks for your hard work, heres a quarter and now you technically make less than you did when you started!" Recently a call center was added to Xchange. The call center employees get paid the same as me, and this position doesn't require a degree or 80% of the experience and skills needed to my position. Unbelievable slap in the face. Try to figure that one out, because the company doesn't have any answers when this is brought up. My offer letter stated I would receive a year end bonus of 9k-27k depending on a review which was a big reason I choose xchange. I received 900 dollars. Don't really need to expand further on that one. Next: opportunities. There aren't any. And even the ones that some of us have been offered might pay a dollar more per hour. The rest are given out to people who were lucky and guessed which people to suck up to. There is no rhyme or reason here. Many attempts to move up internally result in not even receiving an interview - and the most positions are given to outside candidates. Of course, the company and management try to deny this but its just laughable. The culture used to be great, but most employees, especially those with a lot of talent, are sick of the BS, and are actively applying elsewhere. The company will ask for your good ideas, and then someone in management will take credit, and then laugh when you suggest the work you are doing is above what you are getting paid. It's hard to explain how awful the management is. It's honestly incredible they have gotten to the places they are at. Favoritism and "right time right place". It's hard to explain to someone that doesn't work here, but we will just say most logic is lost on them, and oblivious is a good description. I think the worst part is they know how screwed up so many things are, and then just straight up dont address them. Why would they care that you are underpaid when they are doing fine themselves? Its just all so backwards. If you are worth anything, this place will bring you nothing but frustration.