Xero Reviews

Updated Jun 29, 2022

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Found 820 of over 867 reviews

4.2
87%
Recommend to a Friend
87%
Approve of CEO
Xero CEO Steve Vamos
Steve Vamos
338 Ratings
Pros
  • "I can't stress enough how much Xero cares for it's employees(in 92 reviews)

  • "Solid work culture with great work/life balance(in 71 reviews)

  • Cons
  • "Nothing to complain about the work style in Xero(in 88 reviews)

  • "Middle management aka micro management(in 28 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee
      Featured Review

      Amazing culture

      Feb 27, 2022 - Principal Product Designer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff are well looked after, lots of healthy teams to be a part of. Very challenging work with lots of interesting and complex problems to solve.

      Cons

      Can be slow moving and often takes a while to see the results of your work in the hands of customers.

      1 person found this review helpful
    2. 5.0
      Current Employee, less than 1 year

      Cool

      Jun 20, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      CoolThank you for doing your part to keep Glassdoor the most trusted place to find a job and company you love. See the

      Cons

      Thank you for doing your part to keep Glassdoor the most trusted place to find a job and company you love. See the

      Be the first to find this review helpful
    3. 2.0
      Current Employee, more than 1 year

      Overly bureaucratic and poor management

      Jun 27, 2022 - Anonymous Employee in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Good culture, equal opportunity employer - Truly care about employee wellbeing - Cool new office in Melbourne

      Cons

      - Too many meetings to just give status updates. So much overhead and micromanagement. - Major decisions seem to be led by product marketing rather than product experts. - Too much toxic positivity and virtue signalling - EGM layer of management are your typical, toxic, white, male clique just waiting to retire and not contributing, innovating or helping - Culture is disappearing as the company grows - Hardly any career growth opportunities and promotion process is not transparent. Seems Xero is a 'who you know, not what you know' kind of company. - Have seen some bullying at Xero that seems to go on without intervention. Wellbeing and care is good but only to a point. Some people seem too important to reprimand.

      Continue reading
      2 people found this review helpful
    4. 5.0
      Current Employee

      Great place to work

      Jun 9, 2022 - Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great culture - Great team - Close relationship with Team Leaders - Sales training is getting better and better

      Cons

      - Not a huge amount of career progression (because not many people leave since its such a great place to work) - Salary could be more competitive

      Be the first to find this review helpful
    5. 4.0
      Current Employee, more than 3 years

      Great company to work with amazing growth potential

      Jun 22, 2022 - Partner Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -great management - good work culture

      Cons

      -no real cons to call out

      Be the first to find this review helpful
    6. 5.0
      Current Employee, more than 8 years

      .

      Jun 7, 2022 - Director, Product Strategy in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Great Great Great Great

      Cons

      None none none none none

      Be the first to find this review helpful
    7. 3.0
      Current Employee

      Not what it used to be

      Jun 8, 2022 - Engineering Lead 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture is good Laid back environment with not much work pressure

      Cons

      - Lost the strong culture it used to have - Pay is well below market rates specially if you have been here for more than couple of years. It seems you are penalised for sticking around. - Unnecessary layers and layers of hierarchy with seemingly most of them adding no value

      Continue reading
      4 people found this review helpful
    8. 3.0
      Former Employee, more than 3 years

      Great for getting your career started, but fails beyond that

      Jun 9, 2022 - Multiple Positions in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent culture Work with some incredible people Exposure to new ideas & training

      Cons

      Culture has changed fot the worst in the last couple of years Not as many opportunities for growth as promised Favouritism and nepotism are rife throughout

      Continue reading
      3 people found this review helpful
    9. 4.0
      Current Employee

      Good environment, always evolving

      Jun 14, 2022 - Product Design Manager in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People, culture, pace, people, culture

      Cons

      Usual issues with larger companies, pace to market etc

      Be the first to find this review helpful
    10. 4.0
      Current Employee, more than 1 year

      Great start to a career

      May 19, 2022 - Graduate Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Remote and flexible working arrangements Gifted holiday leave during xmas Depending on the team, an amazing culture of fostering junior talent. Strong technical leadership. Decisions are not product focused and the mantra of 'slowing down to speed up' keeps technical requirements in balance with customer needs

      Cons

      Forced leave during shutdown period, can be difficult for people who want to time there leave strategically with SO Seemingly increased layers of technical debt, lack of leadership for juniors in some instances (due to misguided or untrained senior developers) Depending on the team juniors will have lack of things to do or have lack of structure to guide there technical progression and soft skill progression. Some portfolios have issues of establishing clear lines of ownership over domains. Pay is not that great

      Continue reading
      2 people found this review helpful
    Viewing 1 - 10 of 820 Reviews
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    Xero Reviews FAQs

    Xero has an overall rating of 4.2 out of 5, based on over 867 reviews left anonymously by employees. 87% of employees would recommend working at Xero to a friend and 76% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Xero employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Xero. This rating has decreased by -4% over the last 12 months.

    87% of Xero employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Xero 4.6 out of 5 for work life balance, 4.5 for culture and values and 3.9 for career opportunities.

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