Xero Reviews
Updated 11 Jun 2021
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Approve of CEO
Steve Vamos
187 Ratings
Pros
"Work life balance is amazing, no overtime" (in 47 reviews)
"Collaborate culture and super flexible work environment" (in 35 reviews)
Cons
"Maybe the middle management (team lead) is a bit weak in management skills" (in 22 reviews)
"Global head office in NZ and a lot of functions in" (in 16 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, less than 1 year★★★★★Featured Review
Pros
- Genuine caring colleagues (right from CEO down), especially evident during COVID - Great culture of team work - Growing fast, it's exciting with lots changing - Best office technology I've ever worked with - Ownership culture - people just get on with it - Flexibility to work as you choose - Fair pay and share bonus scheme, plus loads of employee discounts (I got 30% off a TV!, 50% off insurance) - Comfortable office environment (and support for working from home)
Cons
- There's a lot to learn
- Current Employee, more than 3 years★★★★★
Pros
Excellent culture. Management really cares about the staff. Lots of challenging problems to solve. Dev team works closely and in collaboration with product. Latest tech: .Net Core 3.x, React/Redux/Sagas, Jest, Cypress, TeamCity, AWS, SQL Server/Postgres
Cons
Complex technical environment. Global company. Lots of moving parts to understand.
Continue reading - Current Employee★★★★★
Pros
Engineers are really helpful and awesome. Haven't met one that wasn't super nice and willing to take time out of their day to help you out. Nice friendly culture. Work Life balance is good. Plenty of people working odd hours, picking up kids, start/finish when it suits you. Not too much pressure to deliver, never had a need to work late at night. Remote working is generally the norm since Covid with one office day a week.
Cons
The management, HR side, etc seem like they don't fit in much with the rest of Xero's culture, probably due to coming from corporate or contracting firm style backgrounds. Middle management is bloated and lots of focus on BS things. They go on about Xero values all the time but don't seem to live by them. Not too bad if you keep your head down and avoid dealing with that side too much.
- Current Employee, more than 1 year★★★★★
Pros
It's fantastic working for a company that actually lives its values. There are constant challenges, and a lot changes in a short amount of time, however at its core Xero really cares about its staff as the foundation of making the future successful. I keep telling friends how wonderful it is to work in a company that asks "how can we make that happen?" rather than "here are the reasons we can't..." As it stands, I can't see myself wanting to work anywhere else.
Cons
Nowhere is perfect, however out of all the challenges I've encountered in Xero, I have experienced the same challenges in other companies. Sometimes decision making can be slow - but is sporadic and dependant on who you may be dealing with. Sometimes transparency can be an issue - but again is sporadic and dependant on who you are dealing with. Really expect the same up and downs you will get with other companies, but with the great foundation of care and support around you to try and overcome them.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Great place to work. Very supportive team and strong growth in market.
Cons
Difficult to see progression opportunities, noone leaves! This is also a display of how good the jobs in account management are at xero
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Culture, Pay, Flexibility, Work from Home, Challenge
Cons
Pay, Career Opportunity, Work Schedule, Focus, Technology
- Former Employee, more than 3 years★★★★★
Pros
Having the brand on your resume
Cons
Lots of structural changes. Teams and roles not clearly defined and not set up for success. Promotion of people that have people complaints and bullying complaints, to increase their team management scope (!). Overall the leadership team don't live the values.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
One of the best workplace
Cons
not much I can think of
- Current Employee★★★★★
Pros
Dynamic company with a flat structure and people that care and want you to succeed.
Cons
Still has the odd growing pain from hyper growth, so you need to be prepared to work at a fast pace
- Current Employee★★★★★
Pros
Great culture, flexible working and fantastic product
Cons
Some slower moving processes as it is a big company
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