Xero Reviews

Updated 20 Jan 2021

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4.2
82%
Recommend to a Friend
95%
Approve of CEO
Xero CEO Steve Vamos
Steve Vamos
119 Ratings
Pros
Cons
  • "Maybe the middle management (team lead) is a bit weak in management skills(in 22 reviews)

  • "Global head office in NZ and a lot of functions in(in 16 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review
    COVID-19

    "Incredible place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Wellington, Wellington
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xero full-time for less than a year

    Pros

    - Genuine caring colleagues (right from CEO down), especially evident during COVID - Great culture of team work - Growing fast, it's exciting with lots changing - Best office technology I've ever worked with - Ownership culture - people just get on with it - Flexibility to work as you choose - Fair pay and share bonus scheme, plus loads of employee discounts (I got 30% off a TV!, 50% off insurance) - Comfortable office environment (and support for working from home)

    Cons

    - There's a lot to learn

  2. "Amazing culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Talent Specialist in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xero full-time for less than a year

    Pros

    #Human approach to everything we do

    Cons

    We're a rapidly scaling business so naturally have some growing problems, but they all approached in the best possible way


  3. "Xero review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xero full-time for less than a year

    Pros

    Nice people and relax safe working environment.

    Cons

    Complex tax theory and not so up to date .net techniques in some of the team.

  4. "Good company culture and technology is quite modern"

    4.0
    Current Employee - Senior Data Scientist in Melbourne

    I have been working at Xero full-time

    Pros

    Good company culture and technology is quite modern. Management structure is quite flat. People are quite friendly and helpful.

    Cons

    Nothing I can think of so far.

    Xero Response

    December 1, 2020

    Thank you for the review! We're glad to hear that you're enjoying your work here at Xero. ^CP

  5. "Love it"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Communications Lead in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xero full-time for more than 5 years

    Pros

    Awesome culture, great technology, progressive/forward thinking, innovative

    Cons

    Lower pay than market rate

  6. "Awesome Culture, Amazing People"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior DevOps Engineer in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xero full-time

    Pros

    Working with the best in the business

    Cons

    None that I can think of

  7. Helpful (2)

    "Canberra Payroll is dysfunctional"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer in Canberra
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Xero full-time

    Pros

    Good perks trickle down from Wellington. Looks good on your CV. Cool office. Strong company performance.

    Cons

    Canberra management is unable to effectively manage projects. Terrible legacy code base with awful amounts of unnecessary complexity leading to a frustrating work environment. Lack of planning leads to a culture of frequent crunch and insane stress. Canberra is a satellite office where you are treated as a second class citizen in the organisation. Very few career opportunities within the Canberra office.

    Continue reading

    Xero Response

    November 13, 2020

    Thank you for sharing your experience with us. As a global company, we work hard to ensure that every Xero feels valued and included no matter what office they are in. We value your feedback and wish you best in your career.

  8. "Amazing culture, great people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xero full-time for more than 5 years

    Pros

    Fast growing, lots of opportunities

    Cons

    I can't think of any

  9. Helpful (1)

    "Heading towards massive bureaucracy"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Xero full-time for more than 3 years

    Pros

    - salary is above market rate - smart people to work with - no hidden agendas - flexible agile / lean deliverables. - Nice perks - Initially felt like a startup culture with flat structure but now its turning into a traditional evil corp.

    Cons

    - Mediocre middle management who dont know anything technical and engineering, and even strategy - so what is their solution? Hire more people and let them decide what it will look like - Selective career growth - sometimes, its all up to luck - Too much customisation on internal tooling that there are heaps of people maintaining them (Building your own tools actually expensive - it costs extra overheads to maintain them)

    Continue reading
  10. "Highly recommended"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Lead Developer in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xero full-time

    Pros

    Great place to work at

    Cons

    Nothing much really, may be a lot of work

    Xero Response

    September 9, 2020

    Thank you for leaving a review! We're thrilled to see you're enjoying your time at Xero and look forward to growing with you in the future. ^CP

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