Xero Reviews

3.4

61% would recommend to a friend

(1,154 total reviews)
avatar

Sukhinder Singh Cassidy

37% approve of CEO

49% positive business outlook

Xero has an employee rating of 3.4 out of 5 stars, based on 1,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
30 June 2026

High Pressure, Low Support

Recommend
CEO approval
Business outlook

Pros

Modern technology stack and talented engineers. Good exposure to cloud technologies and distributed systems.

Cons

The engineering culture became heavily focused on delivery and short-term performance, with limited emphasis on coaching, career development, or engineer wellbeing. Team morale was extremely low during my time there, and I saw multiple experienced engineers leave or be managed out. Frequent changes in priorities and organisational direction made it difficult to plan long-term work.

1.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

Viewing 1 - 3 of 1,154 Reviews

Glassdoor has 1,737 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.