Xero Reviews

Updated Sep 22, 2021

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Found 654 of over 689 reviews

4.2
86%
Recommend to a Friend
96%
Approve of CEO
Xero CEO Steve Vamos
Steve Vamos
227 Ratings
Pros
  • "Work life balance is amazing, no overtime(in 47 reviews)

  • "Collaborate culture and super flexible work environment(in 35 reviews)

  • Cons
  • "Maybe the middle management (team lead) is a bit weak in management skills(in 22 reviews)

  • "Global head office in NZ and a lot of functions in(in 16 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year
      Featured Review

      Incredible place to work

      Oct 12, 2020 - Manager in Wellington, Wellington
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Genuine caring colleagues (right from CEO down), especially evident during COVID - Great culture of team work - Growing fast, it's exciting with lots changing - Best office technology I've ever worked with - Ownership culture - people just get on with it - Flexibility to work as you choose - Fair pay and share bonus scheme, plus loads of employee discounts (I got 30% off a TV!, 50% off insurance) - Comfortable office environment (and support for working from home)

      Cons

      - There's a lot to learn

      1 person found this review helpful
    2. 5.0
      Former Employee, more than 5 years

      People first approach

      Sep 16, 2021 - Account Manager in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sensational product, beautiful people and lifetime friendships.

      Cons

      Management has changed and become most corporate.

      Be the first to find this review helpful
    3. 4.0
      Former Employee, more than 3 years

      Great Culture

      Sep 22, 2021 - Customer Experience Specialist in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing offices, people and culture

      Cons

      Only cons would be management and micro managing

      Be the first to find this review helpful
    4. 5.0
      Current Employee, more than 3 years

      Amazing Culture

      Aug 29, 2021 - Partner Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very human. They care about their employees.

      Cons

      Sometimes the customers can be a bit difficult.

      Be the first to find this review helpful
    5. 5.0
      Current Employee, more than 1 year

      Great culture

      Aug 24, 2021 - Product Marketing Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Xero is the first organisation that i have worked in that truely lives and breathes their values both in relation to their customers and their people

      Cons

      The money isn't great. Additionally, being a 'tween' they're experiencing challenges in their growth stage and are struggling with 'startup' mentality Vs 'enterprise' reality

      1 person found this review helpful
    6. 4.0
      Current Employee

      Amazing culture

      Aug 30, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good working culture , good tech

      Cons

      Bad management No vision, strategy Nothing else

      Be the first to find this review helpful
    7. 2.0
      Former Employee, more than 3 years

      Not living in line with the values

      Aug 24, 2021 - Anonymous Employee in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great values, good office and benefits, equity

      Cons

      Deeply hierarchical, not living in line with the values, some people have super low pay, no growth opportunities

      Continue reading
      2 people found this review helpful
    8. 5.0
      Current Employee, more than 3 years

      Great work environment and career growth opportunities

      Aug 7, 2021 - Associate Software Engineer in Canberra
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - supportive teams - a lot of learning and career growth opportunities - great culture - flexible working arrangements for developers

      Cons

      I can not really think of many cons of working at Xero. I'm thoroughly enjoying my time

      Be the first to find this review helpful
    9. 3.0
      Current Employee

      Growing Pains

      Aug 15, 2021 - Product Strategy Manager in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly, collaborative and warm culture

      Cons

      Immaturity in the way they operate

      2 people found this review helpful
    10. 5.0
      Current Employee

      Consultant technical accounting

      Aug 1, 2021 - Consultant in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good place to work and environment is inclusive of all staff people are given the opportunity to be themselves in a supportive environment

      Cons

      For a customer services or technical role the pay was a little under what I would have expected however I was only 2 years in the role

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