Pros
As a 30 going on 40 geek, working at the ServiceDesk for Xylos is like coming home to the mothership. Everybody strives to deliver the best service we can to our customers, but nothing stops you from having some atypical fun along the way. Working on a Lego project or playing a quick round of MarioKart during the breaks is not just fun, it reinforces the idea that we are all friend, who happen to have to same professional goals. The no nonsense environment makes sure everybody knows their part and can put in their 5cents when discussing an issue. It really doesn't matter if you are talking to the CEO, Operations Manager or an intern: if think you have something to contribute, speak up and you will be appreciated for the effort (even if the idea doesn't hold up). Immediately you are part of the family, and not just between office hours. My family and I hit a rough patch this summer with water damage because of a flood. After a week with lots of cleaning and insurance troubles, Saturday morning we got a breakfast box delivered at our home, from Xylos. Just to remind us that we were not alone in this. I really hope we can continue to grow and recruit so more people can share the experience
Cons
Antwerp, Herentals, Brussels, Gent... We really should find some office space in the east. Travel time (for the days you are needed in the office) can be to much for some people.