- Below-average pay
- Promote staff progression and growth (including pay increases) but then remove this structure to encourage overloading client manager workloads instead of encouraging staff progression and betterment.
- First $200 of commission earned with the company is never yours, they withhold it as a 'commission bank' and do not pay it out to you on exiting the company.
- Account managers are overloaded with clients to the point that it is impossible to actually work on the accounts, but Yes Digital continues to pocket the monthly fees
- Warnings are issued almost weekly for changing company requirements that are rarely communicated to all staff that are effected by the changes - so the warning is generally for something you weren't even aware of.
- Account managers are not encouraged to work on the marketing accounts of their clients, but rather to upsell at all costs
- Incredibly high turnover - over 15 people have exited the business between January & May 2021.
- Unless you are selling (in any role within the business) your accomplishments are barely recognised
- Poor business morals
- Poor management - the owners only caring about sales and pushing all staff to be sales, despite what they were actually hired for
- Toxic work environment that does not encourage the growth, development or improvement of their employees.
- KPI's change on almost a weekly basis with no warning or reasoning as to why. This creates an incredibly confusing business environment as employees never really know what they are working towards, or how long that focus will be in place.
- No professional development or career opportunities (both in role advancement and pay advancement) in sight.