Yoto Reviews

4.0

79% would recommend to a friend

(25 total reviews)
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Ben Drury

87% approve of CEO

79% positive business outlook

Yoto has an employee rating of 4.0 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yoto employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

25 reviews
1.0
15 Feb 2024

Extremely disorganized and unprofessional

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Product is great - the people promoting it? Not so much.

Cons

Communication is abysmal. No clear job responsibilities, so everyone ends up doing everything. Each individual ends up doing the work of three people combined. Extremely understaffed. No formal processes in place for anything, so everyone always has to make things up as they go. Extremely disorganized. No onboarding process. Lots of expected overtime with no compensation. No diversity in the workplace. Unhealthy work-life balance, expected to be online even when one calls out sick. No tolerance for people with disabilities. Very, very shady restructuring/firing practices.

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Yoto Response
2y
Thank you for sharing your thoughts with us. We're sorry to hear about your experience, especially regarding communication, workload, and diversity. We do have a clear onboarding process in place and are proud of the diverse and inclusive environment we've cultivated - we have an active DE&I employee group with passionate Executive level sponsorship, who are always working to improve opportunities and representation. Working at a scale-up can feel a little chaotic at times, and the pace is fast, but ensuring a healthy work-life balance is a priority for us. We work hard to ensure our flexible working policies reflect this commitment and we are proud that it is one of the top things that our team values about working at Yoto. We were shocked by your feedback about restructuring and firing practices. In the last three years there has been one company restructure. This was a process that was not taken lightly and a full and robust consultation was held with all impacted individuals. Our staff turnover rate is 6%, which we hope is evidence that we do not have a culture of ‘firing’, and any examples of under-performance are managed through supportive improvement processes. We encourage you to reach out to our People Team (people@yotoplay.com) with more details so we can better understand and address your concerns. Your feedback is crucial to our ongoing efforts to improve. Thank you for being part of our journey towards creating a better workplace for all. Best wishes, People Team
1.0
13 Feb 2024

Unprofessional and Unorganized

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay Nice (at first) Good work/life balance

Cons

HORRIBLE communication Management sucks No training Will absolutely forget about you and then get upset at you for not being in meetings you were never invited to/told about Will expect you to go above and beyond and will get reprimanded if you just only whats asked of you

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Yoto Response
2y
We appreciate you taking the time to provide feedback on your experience with us. It's encouraging to hear that you found our pay and work-life balance to be positive aspects of your time here. However, we're sorry to hear about the challenges you faced. Effective communication is a crucial component of a positive work environment - we acknowledge that we aren’t perfect here and it is something we are working on. We absolutely care about our team and it is disappointing to hear you did not feel supported. We will continue to work on management consistency and thorough onboarding and training so that everyone hopefully has a positive experience. Thank you again for sharing your feedback. We encourage you to reach out to our People Team (people@yotoplay.com) with any further insights or suggestions you may have. We are committed to creating a better workplace for all our employees. Best regards, People Team
5.0
4 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Working at Yoto is a breath of fresh air. It's great to have two involved and invested Founders but who trust you to do your job. It's a fantastic team of people who are genuinely proud of the purpose behind what we all do, a wonderful product and flexibility like I've never experienced before. You have autonomy, can decide where and how you work to suit your circumstances best and everyone is so welcoming and supportive.

Cons

The only downside I've experienced is a slight feeling of loneliness - we all work predominantly remotely so that has been an adjustment for me, but there's a lovely central London office for when I do want / need company. Benefits could improve a bit too to keep up with industry standards.

Viewing 1 - 3 of 25 Reviews

Glassdoor has 29 Yoto reviews submitted anonymously by Yoto employees. Read employee reviews and ratings on Glassdoor to decide if Yoto is right for you.