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      YourHero

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      YourHero Reviews

      4.3

      81% would recommend to a friend

      (31 total reviews)
      avatar

      Andreas Grammatis

      89% approve of CEO

      76% positive business outlook

      YourHero has an employee rating of 4.3 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The YourHero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      31 reviews
      1.0
      1 Jan 2023

      Sales

      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      I consider the idea of ​​the company to be positive. A smart solution for the buyer who easily and quickly finds the professional he wants. I have nothing else positive to say.

      Cons

      Managers without the qualifications they should have for the position of responsibility. Achieving the goal is the only thing that matters, they don't care about the person as a being. you are forced to follow events that all take place outside of working hours. They force you to attend every gathering. There is no trust. The "manager" requires you to have him on your personal social media, (obviously to check where you are during working hours and if when you take leave it is really for a serious reason). The people who work there are people who do not have the necessary skills, the managers constantly make you feel inferior. In fact, in the event that you pass the supervisor and go directly to the manager, the supervisor calls a meeting for a reprimand.

      avatar
      YourHero Response
      3y
      Thank you for taking the time to share your experience. We appreciate and value your input as a former employee. We are always reflecting on the operations of YourHero and working on ways to improve and we appreciate the value you see in our mission and vision. We are sorry that your short time at YourHero wasn’t ideal and we are sorry to hear that you had collaboration issues with your line manager which might have affected your whole working experience. Unfortunately these issues were never escalated to our HR team so we could help resolve them but in terms of getting some facts straight, it is important to mention that according to our engagement survey results of the past 3 years, in the “relationship with manager” field we score above 8.5/10 company wide and above 8.3/10 in the operations/sales department. Moreover, most of our employees are satisfied with the frequency of our employee activities which we always try to do during work time when the type of activities permit it and following the feedback we have received from our team members, participation in activities is optional. Once again we’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to me directly at jasmine@douleutaras.com with any further comments, concerns, or suggestions you wish to share. Thank you for everything that you have done at our company and we wish you well in your future.
      1.0
      3 Nov 2022

      The worst workplace ever

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Except the fact I had the chance to excercise some of my hard skills, I do not find other pros.

      Cons

      If you want to burn-out, this place is for you! - The culture of the company is very toxic and miserable. Full of micromanagement and generally people that do not have the bare minimum of social skills. No space for initiative. - The role is underpaid, there is no bonus & no extra perks. - No work-life balance since you work for 9-9.5 hours the day. - No hybrid-remote working model, they want you to come everyday to the office to micromanage you as much as they can. - Inappropriate equipment, broken chairs and broken down pcs. - No career development and pay rise opportunities. - Too many "bonding" activities that take place only in your personal free time and never during worktime. If you do not join them, they spam you constantly and there was always a passive-agressive mood.

      avatar
      YourHero Response
      3y
      Thanks for taking the time to share this feedback with us. We are very sorry to hear about your experience while working at YourHero. We value all of our current and former employees' feedback, it helps us make YourHero a better company for everyone! In YourHero we base our success on our strong culture and our great product, but sometimes we might get it wrong. In terms of getting some facts straight though, it is important to mention that the number of people who grow their career in YourHero is super impressive and the list is long. We always prioritise growth from within and at least 60% of people holding a manager position in the company right now, have started in lower-level positions or as interns. We are sorry if you didn't get a chance to grow your career in YourHero and we acknowledge that there were some issues with your direct manager that may have affected your overall career trajectory in YourHero. Perks & benefits such as private insurance, online courses & seminars reimbursement, yearly budget for YourHero services and fresh fruits and snacks at our offices, are offered to all our employees, and were also offered during your time with us. We are constantly trying to find ways to decrease the stress associated with the job and over the past months there have been some changes that bring us to the right direction. For example the hybrid-remote working model is offered to all employees after the Covid era. According to our engagement survey results, most employees enjoy the frequency of our employee activities which we always try to do during work time when the type of activities permit it. Following feedback we have received from our team members, participation in activities is optional. That being said, doesn’t mean that there is no room for improvement. Although we do feel slightly disappointed because some of these issues were not highlighted during your exit interview, we would be happy to learn more about your perspective. If you’d like to continue the conversation, feel free to contact me directly at jasmine@douleutaras.com to discuss anytime. Best of luck in your career!
      Viewing 1 - 3 of 31 Reviews
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      ReviewsYourHero reviews

      Glassdoor has 32 YourHero reviews submitted anonymously by YourHero employees. Read employee reviews and ratings on Glassdoor to decide if YourHero is right for you.