employer cover photo
employer logo
employer logo

Youth for Understanding

Is this your company?

Youth for Understanding Reviews

3.4

53% would recommend to a friend

(65 total reviews)

Michael Hill

63% approve of CEO

36% positive business outlook

Youth for Understanding has an employee rating of 3.4 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Youth for Understanding employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

65 reviews
1.0
9 Jan 2015

Unethical

Recommend
CEO approval
Business outlook

Pros

zero. nothing. zilch. nope. none

Cons

I haven't figured out yet how they haven't been sued. Until there is no longer a YFU USA I will tell anyone who will listen to never work here and to NEVER host a student through this organization. I feel sorry for the students who do the programs. They pay SO much and therefore expect exceptional service but they aren't give it. You know why, because they are expecting it from FULL TIME STAFF who make $9-$13 an hour but are expected to work quite literally 24/7. Working there means working weekends, nights, holidays, 12 hours in office and then conference calls at home. "Work/Life Balance" is a concept no one at YFU has ever heard of. The older staff live and breath YFU and except all the new staff to do so as well. I had two co-workers who were promised contracts in September and as of January are still waiting for them. Yet, they're both still expected to do the role of Field Director but for a temp salary. FD salary is only 40k a year (which is truly laughable). Temp salary? Less than 20k a year. It's insulting and unethical. If you are even considering working for YFU don't do it. I know that you are smarter than YFU. Anyone is smarter than YFU and EVERYONE deserves better than that place. It's condescending, passive aggressive, manipulative and degrading. Most people complain about their former employers and so people who read these posts and are considering positions will think "oh, they just had a bad experience". No. Think about this. Between December 2013 and December 2014 my office had 6 full time staff quit. The office only has 9 full time staff members... This isn't a one time/one person thing. This is a collective inexcusable issue and YFU USA has no intentions of fixing it so do yourself a favor and stop considering a position here. You will be happier and able to pay your rent.

1.0
6 Mar 2015

Unethical, Unorganized, Sexist

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nothing. Literally nothing. A lot of the reviews talk about your coworkers and yes-they are great. But when absolutely no one is happy working here then them being great really doesn't matter.

Cons

It's really hard to put into words. I've recently been told by a mental health professional (friend) that this job is comparable to being in a mentally abusive relationship. No one is happy. Literally no one. Even the interns hate it. I imagine the National Office is a much more pleasant place to be, especially considering they have a brand new shiny office with windows. It's truly just a horrible place to be. Do not even consider it. There are so many open positions right now because the turn over rate is incredibly high. People work here for maybe a full year, sometimes up to 3 then they run. People have been known to have actual mental breakdowns in the office because of this place. It's just a disgusting place to be. Also, it's incredibly clear that at lease one particular manager is sexist. A male coworker can look at the manager and ask for a day off for having worked an entire weekend and get an immediate "yes!". Then a female coworker who worked the same exact event can ask the same question and be told adamantly "no!" without any reason. This happens ALL THE TIME. It's truly horrible. People quit as soon as they are able to or some just literally run out and never come back.

1.0
9 Jan 2015

YFU, where your career goes to die

Recommend
CEO approval
Business outlook

Pros

None. I really have tried to think of any pros to add to this review and cannot think of one positive thing to add.

Cons

This place is truly where careers go to die. The atmosphere can frankly get toxic and turns good employees into mindless grinders. As noted by some others, the management is, by and large, incompetent and clueless to what we actually do and tend to get to where they are by kissing butt and stepping on/calling out people. Many of the managers are simply hold-overs from when the company was failing miserably and they just happened to default into their position by simply being the only guy around willing to take the job. Two of my collegues have been waiting FOUR MONTHS for their Field Director salaries to adjust. Management LOWERED their temp salaries WITHOUT TELLING THEM, while still expecting them to fulfill FD responsibilities. Expecting you to do the work, but not properly compensating employees is the norm at YFU. The structure is not skill based and is the root cause of many of the other issues. They do not develop talent or reward hard work. There is no incentive or need to be proactive because these things are never considered in the advancement process --- it's a cycle of self preservation. Also, they fully assume and expect that you will work overtime every single day. It's such an expectation that getting out "on time" is considered early. They purposely under-staff field staff because they know that employees have no choice but to stay and cover up for their incompetence. They refuse to adequately staff and refuse to give the necessary tools for success yet the placement teams have the largest single impact on the daily success of the company---odd strategy. The company has traditionally been a high-turnover company and though they claim to have all these new strategies and programs for retention, they still operate with the undertone that everyone is easily replaceable and thus individual ideas/concerns are meaningless and job security has no meaning. HR only circles the wagons when employees need a realistic buffer when issues arise. They have tried to revamp their image in recent years by pretending to be a great place to work but the internal reality is that this really is where careers go to die.

Viewing 1 - 3 of 65 Reviews

Glassdoor has 97 Youth for Understanding reviews submitted anonymously by Youth for Understanding employees. Read employee reviews and ratings on Glassdoor to decide if Youth for Understanding is right for you.