ZVRS Reviews

3.2

51% would recommend to a friend

(82 total reviews)

Sherri Turpin

55% approve of CEO

49% positive business outlook

ZVRS has an employee rating of 3.2 out of 5 stars, based on 82 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZVRS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

82 reviews
2.0
2 June 2025

work enivorment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

deaf peers location good relationship with the deaf community

Cons

toxic work place toxic upper management

2.0
28 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Customers are great! Co-workers are the bomb. My manager has been a VRS interpreter before so she gets it and has experience so she is able to use judgement, so she is one of about half of the managers who are great. Pay is not bad.

Cons

After the Z was bought by private equity everything changed, it then bought Purple VRS for their platform and apparently their less interpreter friendly policies which ZVRS has been adopting. Since then every penny has gone to upper management and to pay the PE gods. We don't get annual reviews and raises. New people are hired and are paid more than current employees with more experience, qualifications or certs because the company does not keep us all on the same pay scale. VIs have learned that in order to get a raise, they leave Z for 6 months, then come back and they will get the current rate. If we ask for a pay review, they just deny it saying nothing has changed for us, even though they are paying people with the same or lesser qualifications more to join the company. They cut corners everywhere to save money. Our platform (for the VIs) has not had a significant upgrade since COVID We can only contact HR, Payroll, etc through email and it takes days, sometimes weeks to get a response. Our IT staff are overwhelmed. We get no communication from HQ like All Hands meetings, monthly memos or updates about what the company is doing, working on, its goals, challenges, etc. Communication between employees is actively discouraged. We have no companywide communication platform.

5.0
20 Dec 2024

Why not?

Recommend
CEO approval
Business outlook

Pros

Great pay Pay differential is nice

Cons

No benefits if you’re flex employee.

Viewing 1 - 3 of 82 Reviews

Glassdoor has 84 ZVRS reviews submitted anonymously by ZVRS employees. Read employee reviews and ratings on Glassdoor to decide if ZVRS is right for you.