Zara Reviews | Glassdoor.com.au

Zara Reviews

Updated 17 Jun 2019

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Found 2451 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
67%
Approve of CEO
Zara CEO Pablo Isla Álvarez de Tejera
Pablo Isla Álvarez de Tejera
780 Ratings
Pros
  • "Excellent working environment as everything is fast paced and lively(in 137 reviews)

  • "Relatively good pay , nice colleges(in 96 reviews)

Cons
More Pros and Cons
  1. "Stockroom person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Storeman 

    I worked at Zara part-time (Less than a year)

    Pros

    Most people were lovely, good atmosphere

    Cons

    I struggled with the travel because I lived out of the area

    Zara2019-04-23
  2. "ALright experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zara part-time (Less than a year)

    Pros

    friendly staff and good breaks

    Cons

    short hours given to casual staff

    Zara2019-05-18
  3. "workload"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Visual Merchandiser 
    Doesn't Recommend

    I worked at Zara full-time for more than 3 years

    Pros

    Fast paced environment where you are forced to learn quickly, everyday is different.

    Cons

    the work load is unrealistic

    Zara2019-05-28
  4. "Joke of a company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Sydney
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Zara full-time (Less than a year)

    Pros

    Crew is great Long lunch breaks

    Cons

    Management is an absolute joke. Barely teach you anything in the induction, then they throw you on the floor and get another sales assistant (that also hasn't properly been trained) to train staff. Always coming up with "new training plans" to "improve employees competency" which last for 2 weeks with minimal follow up or follow through before it reverts back, then a "new" "training plan" comes along. Long hours....

    Show More

    Advice to Management

    Team is a reflection of the management team, which explains why the store is always a mess.

    Zara2019-06-11
  5. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Sydney
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Zara full-time for more than a year

    Pros

    Made good friends while working.

    Cons

    No double pay on Saturday Sunday for full timer. Annoying rules and regulations. No personal life at all.

    Zara2019-05-01
  6. "If you like fast fashion this is for you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Zara full-time for more than a year

    Pros

    The discount is good, you can use it for family. Sometimes the team aren’t snobby and they can make work fun. The pay is good.

    Cons

    Management never follow through with promises. You can be told for months you’ll be getting trained for a position and then someone new comes in and they get it. The team are very cliquey, if you’re not apart of it you get ignored and talked about, making work a horrible place to be. Management have favourites and if you’re not a favourite you’re often dumped into all of the late shifts, or thrown into the fitting room...

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    Advice to Management

    Follow up on promises and train your staff properly

    Zara2019-05-03
  7. Helpful (2)

    "Good job if you're willing to sacrifice your life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Brisbane
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Zara full-time for more than a year

    Pros

    I worked at Zara as a full time sales assistant for a year. Okay discount on clothes, always busy and had something to do, never standing around looking for tasks. Don't really have to push product or do any hard selling - the product really sells itself. Frequent breaks in comparison with other places I've worked.

    Cons

    Where to start. If you are a sales assistant, you will either end up being trained in every section of the store and be totally overwhelmed with tasks, or stand in the fitting rooms hanging clothes for 9 hours a day. There is no in between and whether you get cross trained purely depends on whether management likes you. You will always be run off your feet. Sales periods are some of the most traumatising experiences...

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    Advice to Management

    Realise that you work at a suburban Zara store and not Chanel Times Square would really help with company morale. It's not a boutique and Zara is not fancy, so acting like a snob is not gonna win you any favours. Communicate knowledge and expectations to your team members, don't expect them to just intrinsically know things you've never bothered to teach them.

    Zara2019-04-01
  8. "Cashier Review"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at Zara part-time

      Pros

      Cashier team is vibrant and lovely.

      Cons

      Non-flexible rosters and standing for 9 hours.

      Zara2019-04-01
    • "Sale"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at Zara full-time

      Pros

      Good paid, staff discount benefit

      Cons

      Worst management not even cares their staff

      Zara2019-04-30
    • "Sales assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I have been working at Zara part-time

      Pros

      Salary is nice. Sometimes you meet cool people

      Cons

      Worst management and HR team ever.

      Zara2019-04-03
    Found 2451 reviews