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    Zara Reviews

    Updated 23 Aug 2019

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    To filter reviews, or .

    Found 3158 reviews

    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    53%
    Recommend to a Friend
    68%
    Approve of CEO
    Zara CEO Pablo Isla Álvarez de Tejera
    Pablo Isla Álvarez de Tejera
    854 Ratings
    Pros

    • "Learn valuable skills and experience working in a fast paced environment" (in 141 reviews)

    • "Relatively good pay , nice colleges" (in 100 reviews)

    Cons

    • "Not good managment, long hours of work" (in 125 reviews)

    • "Part time workers are always assigned dinner breaks as early as 3pm while full timers get the best breaks at about 7pm" (in 68 reviews)

    More Pros and Cons

    1. "Stockroom person"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Storeman 

      I worked at Zara part-time for less than a year

      Pros

      Most people were lovely, good atmosphere

      Cons

      I struggled with the travel because I lived out of the area

      Zara2019-04-23

    2. "Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Casual in Sydney
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at Zara part-time for less than a year

      Pros

      Work experience Fast paced environment Friendly staff

      Cons

      No discounts for casual workers

      Zara2019-08-15
      3. Join the Zara team
      See Our Latest Jobs

    3. "Hard but good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Assistant in Chadstone
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at Zara part-time for more than a year

      Pros

      Team members, Group activites, fast pace

      Cons

      Low support from managers and head office, understaffed

      Advice to Management

      Put more staff

      Zara2019-08-19

    4. "Conflicted"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Associate/Cashier in Sydney
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I have been working at Zara full-time for more than a year

      Pros

      Reasonable hours, friendly team, fast paced & challenging

      Cons

      Callous management, constantly rotating staff, confusing chain of command, no staff discount for non-full time staff

      Advice to Management

      Hire more Australians so that your staff isn’t constantly leaving. The store would run more smoothly if new people didn’t have to be trained all the time. Also, the culture of management is really cliquey and creates a really uncomfortable environment for staff.

      Zara2019-08-07

    5. "Cashier Department Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Head Cashier in Sydney
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at Zara full-time for more than a year

      Pros

      Decent Pay, many career opportunities

      Cons

      Poor company culture, poor training, employees overworked, unpaid overtime, poor working conditions, too much pressure on managers, high-turnover, uneducated HR, unqualified managers

      Advice to Management

      Get good, cause you suck

      Zara2019-08-20

    6. "Fun"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Assistant in Sydney
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Zara part-time for less than a year

      Pros

      Culture AND FRIENDS were amazing

      Cons

      No room for growth in there

      Advice to Management

      reconsider you policy and care about your team

      Zara2019-07-15

    7. "good for experience fashion retail"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Window Dresser 
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at Zara full-time for more than 3 years

      Pros

      zara has many range of trendy items so it was really good to make fashion experience.

      Cons

      salary never change, they always edit contract whatever they want, even I had worked more than 3years my salary was fixed. horrible teamwork

      Advice to Management

      do not be too strict

      Zara2019-07-17

    8. "Worst experience in retail I have ever had"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Assistant 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Zara full-time for less than a year

      Pros

      Meet some nice casual and full time sales assistants

      Cons

      -you were never allowed to bring your water bottle onto the floor, you had to either go all the way into the back room or go without water -managers had favourites and if you were't a favourite you were treated unfairly -when I first started I was put into the fitting room all day for a few weeks straight by myself for 8 hours a day, only time I stepped out was on the lunch break

      Advice to Management

      Treat all staff fairly as everyone deserves to be treated like a human and there might not be so many turn over in staff

      Zara2019-08-06

    9. "better not"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Compensation and Benefits
      Current Employee - Sales Assistant 

      I have been working at Zara full-time

      Pros

      staff discount, fast paced fashion

      Cons

      physically and mentally draining especially during sale season

      Zara2019-07-09

    10. "Terrible Workplace"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Assistant in Bourke
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Zara full-time for less than a year

      Pros

      Easy to move up into management if you can survive the terrible work environment

      Cons

      Takes 3 months full time work to get staff discount Management doesn't care about you, they see you as easily replaceable Shift time are awful, some days you work until 10pm and then can start at 7am the next day Don't pay you penalty rates No variety, all you do is fold tables, tidy rails, or run items from the fitting room back onto the floor. No actual customer service/selling. Store is always super...

      Show More

      Advice to Management

      Treat people like people

      Zara2019-07-15
    Found 3158 reviews