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      ZenBusiness

      Engaged employer

      ZenBusiness Reviews

      2.5

      25% would recommend to a friend

      (171 total reviews)
      avatar

      Ross Buhrdorf

      33% approve of CEO

      20% positive business outlook

      ZenBusiness has an employee rating of 2.5 out of 5 stars, based on 171 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ZenBusiness employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      171 reviews
      5.0
      4 June 2026

      Meaningful mission and supportive culture amidst rapid change

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Meaningful mission helping small business owners Smart, supportive coworkers Flexible work environment Opportunities to take ownership and drive results Transparent communication from leadership

      Cons

      Like many fast-growing companies, priorities can shift quickly, requiring adaptability and comfort with change.

      avatar
      ZenBusiness Response
      1mo
      Thank you for taking the time to share your experience and for being part of the ZenBusiness journey for more than five years. We're grateful to hear that our mission, culture, and people have made a positive impact on your experience. Supporting small business owners is at the heart of what we do, and it's encouraging to know that our team's commitment to collaboration, ownership, flexibility, and transparency is being felt. We also appreciate your perspective on the realities of a fast-growing company. As we continue to evolve, maintaining clear communication and investing in the growth and development of our employees remain important priorities. Thank you for your contributions and for helping us build a stronger ZenBusiness.
      5.0
      8 Sept 2025

      They can do better

      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Pros are you have the ability to cross train in multiple departments to better understand the workforce

      Cons

      Micro-management, mass firings every forth quater, teams are never properly aligned with company goals

      avatar
      ZenBusiness Response
      9mo
      Thank you for sharing your perspective and for highlighting the opportunities to cross-train across departments. We believe in fostering skill development and are glad you found value in that experience. We also hear your concerns around management style, alignment, and communication. We recognize the impact that organizational changes can have on our teams and are actively working to create stronger alignment between company goals and team priorities. Listening to feedback from all employees—not just managers—is essential, and we are focused on building more inclusive ways for ideas to be heard and acted on.
      5.0
      3 Sept 2025

      Great place to work

      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      The other employees were all very friendly and professional. There is a lot of new technology there to learn and they promote learning.

      Cons

      They have had several rounds of layoffs, and each time they say that they hope it is the last one, but after 3 rounds in 3 years it seems like they have trouble planning.

      avatar
      ZenBusiness Response
      10mo
      Thank you for sharing your experience with us and for highlighting the positive aspects of our culture—especially the supportive team and opportunities for continuous learning. We also hear your concerns about the impact of layoffs and the need for stronger planning. We are committed to building greater stability for our employees and continue to refine our long-term strategies to support sustainable growth.
      Viewing 1 - 3 of 171 Reviews
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      ReviewsZenBusiness reviews

      Glassdoor has 178 ZenBusiness reviews submitted anonymously by ZenBusiness employees. Read employee reviews and ratings on Glassdoor to decide if ZenBusiness is right for you.