ZenCity Reviews

3.6

63% would recommend to a friend

(66 total reviews)
avatar

Eyal Feder-Levy

67% approve of CEO

48% positive business outlook

ZenCity has an employee rating of 3.6 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZenCity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

66 reviews
2.0
20 Mar 2024

I've never worked for a more toxic leader.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

For years, this company was on such a good path. The people were super nice. Tons of opportunities for growth. A great in-touch CEO

Cons

- New management in both Customer Success and Sales is extremely toxic. People are no longer listened to or valued. I was told several times that I was "just a number". Leadership created drama and pitted employees against each other. - The company is dying. Sad but true. Customers are leaving at surprising rates and no one is addressing it. Leadership just blames employees for not "working hard enough". - Benefits are not good and they try to make up for it by sending snacks in the mail. - The company is trying to shift into an enterprise only company. This won't work as the product isn't a true need. Liberal communities love it and will agree to pay for it, but when new administrations come in, the product isn't sticky.

1.0
5 June 2025

Burnout culture disguised as urgency

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice people, interesting clients, mission sounds good

Cons

Frequent last-minute client requests due to poor product stability Internal tools are disorganized and unreliable, making our work harder Lack of clear ownership across teams, decisions bounce around Post-mortems are rare; same issues repeat High turnover and burnout across teams, especially client-facing roles Leadership talks about trust and sustainability but operates in panic mode

Viewing 1 - 3 of 66 Reviews

Glassdoor has 67 ZenCity reviews submitted anonymously by ZenCity employees. Read employee reviews and ratings on Glassdoor to decide if ZenCity is right for you.