ZipRecruiter Reviews | Glassdoor.com.au

ZipRecruiter Reviews

Updated 22 Jun 2019

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Found 199 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
86%
Approve of CEO
ZipRecruiter CEO Ian Siegel
Ian Siegel
145 Ratings
Pros
  • "Zip is a company that has figured it out(in 18 reviews)

  • "The health care is awesome, free catered lunches and cool top performer prizes awarded each month(in 16 reviews)

Cons
  • "Upper management doesn’t care at all about their sales reps(in 13 reviews)

  • "It actually hurts Zip in the long run to be giving every single incoming call to Corporate reps as they are de valuing the smaller value ones(in 8 reviews)

More Pros and Cons
  1. "True to its mission."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Learning and Development Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZipRecruiter full-time for less than a year

    Pros

    Great organizational culture and a more personal environment for a tech company. ZR encourages new ideas and provides a safe space to test them out. People are super nice and thoughtful. Founders are still here and are a part of the organization’s day to day.

    Cons

    Not as many perks as other tech companies.

    ZipRecruiter2019-06-22
  2. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ZipRecruiter full-time for more than a year

    Pros

    Great work environment great brand

    Cons

    ZipRecruiter is awesome. The money is less than promised though

    ZipRecruiter2019-06-13
  3. Helpful (1)

    "Flexible Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at ZipRecruiter part-time

    Pros

    They work around my schedule and understand family comes first.

    Cons

    Work outdoors, but beats sitting in a room with no windows?

    ZipRecruiter2019-06-05
  4. Helpful (1)

    "Great place to work, great location, best leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZipRecruiter full-time for more than a year

    Pros

    Location, atmosphere, coworkers, CEO, providing an effective solution for future success

    Cons

    Road construction on Rio Salado. But if you get there at the right time... Easy

    Advice to Management

    Ziprecruiter has had an incredible impact on my life. When I first hit the floor as a raw sales rep, I didn't know too much about our service. I struggled... I was put on notice to up my craft, and I did, with the help of Brandon Gray. With my success unknown, BG helped me focus in on inside sales tactics. With his industry experience, I learned how to better break through gatekeepers and non decision makers. Not...

    Show More
    ZipRecruiter2019-05-24
  5. Helpful (2)

    "Reactivation Department is just unprepared"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reactivation Specialist in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ZipRecruiter full-time for more than a year

    Pros

    The overall company environment was very positive and always had me jumping and screaming with the rest. Any kind of meeting we had as an organization was always fun and engaging, I absolutely loved every second of it. To management now this might not sound good, but I wasn't necessarily always in my seat. My manager encouraged us to reserve one of our conversation rooms and include them in calendar invites sent to a...

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    Cons

    Good and positive management is deteriorating at a growing rate. There's a story about a manager who took a few accounts out of a few reps' names and fed these hot leads to their team, ironically enough their team was copiously the best team in the department. That all got hushed away quick and nothing has happened since, their team was 1st again the next month. In my time at ZipRecruiter I may have moved desks 7 times....

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    Advice to Management

    Let's not beat around the bush anymore and address the problem head-on. We are not losing deals we are trying to meet the quotas on calendar invites and other metrics that were regularly enforced. Setting calendar invites with clients who don't have a need in order to meet quotas is wild.

    ZipRecruiter2019-06-03

    ZipRecruiter Response

    June 5, 2019Sr. Corporate Communications Manager

    Thank you for your review. We’re happy to hear that you enjoyed our company culture: we pride ourselves on creating a positive, supportive, and fun working environment. It’s good to know that our management team addressed sales representatives’ feedback by implementing new training ...

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  6. Helpful (1)

    "Great health benefits & PTO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ZipRecruiter full-time for more than a year

    Pros

    The health benefits and PTO was great

    Cons

    They could use a lot more organization and efficiency in their training and management departments overall and their base pay is too low.

    ZipRecruiter2019-05-21

    ZipRecruiter Response

    May 28, 2019Sr. Corporate Communications Manager

    Thank you for taking the time to write a review. It’s really important to us that we offer a great benefits package for our employees, so we’re happy to hear your positive feedback. We would also like to assure you that we hear your concerns about management, and we are continually ...

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  7. "Liked it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ZipRecruiter full-time

    Pros

    Unlimited time off and nice office

    Cons

    Bad leads certain people recieved opportunities for testing inbound chats while some who didn’t lost their jobs even as a better rep

    ZipRecruiter2019-05-08

    ZipRecruiter Response

    May 21, 2019Sr. Corporate Communications Manager

    Thank you for your review. We're glad to hear you enjoyed your time at ZipRecruiter. In reference to your comment about opportunities, we strive to create a fair environment in which all our employees can advance their careers—so disappointing that you felt this wasn’t always the ...

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  8. Helpful (3)

    "Turnover and Bad Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mid Market Account Executive in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at ZipRecruiter full-time for more than a year

    Pros

    Can make good money. Once had a great culture that employees were proud of.

    Cons

    Stressful environment. High-turnover and lack of good management. Treated as non-human at the end of my term.

    ZipRecruiter2019-05-14

    ZipRecruiter Response

    May 15, 2019Sr. Corporate Communications Manager

    We’re sorry to hear that your experience at ZipRecruiter was not positive, especially since we highly value and appreciate our employees. We want our leaders to succeed in their management roles, which is why we provide them with ongoing training and opportunities to improve their ...

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  9. Helpful (1)

    "Inside sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZipRecruiter full-time for less than a year

    Pros

    Great growing company. Amazing benefits, family environment.

    Cons

    Lack of on boarding management trainjng

    ZipRecruiter2019-05-01
  10. Helpful (2)

    "not bad but ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Employer Advocate in Tempe, AZ
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at ZipRecruiter full-time for more than a year

    Pros

    The benefits, free food and bonuses

    Cons

    Management, lack of consideration for others opinions, terrible turnover. CSAT scores

    Advice to Management

    Revise your metrics. Reprimanding employees for bad reviews on the company rather than the employees customer service is unfair. Take the time to really investigate the reasoning for the bad review rather than completely blaming the employee.

    ZipRecruiter2019-05-10

    ZipRecruiter Response

    May 14, 2019Sr. Corporate Communications Manager

    We appreciate your honest feedback. We place a high importance on communication, especially when it comes to managers clearly communicating expectations to their teams, and we want all our employees to know how highly we value their hard work. We are always striving to improve as ...

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Found 199 reviews