Zoom Tan Reviews

3.2

49% would recommend to a friend

(339 total reviews)

Tony Toepfer

47% approve of CEO

47% positive business outlook

Zoom Tan has an employee rating of 3.2 out of 5 stars, based on 339 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Tan employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

339 reviews
2.0
26 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Zoom has asked employees to review the company, hence why there are so many reviews over the last couple of weeks. The starting pay is above minimum wage and you also have the ability to make a good bit of money off sales if you are in a good location and put in effort in trying to sell to clients. You also get free tanning and discount on products. If anything goes wrong in the salon, the IT department is always super friendly and ready to help you, which is nice. If you are part time, the schedule can be flexible to work around school schedules.

Cons

Although flexible schedules are nice for part time, it’s not the same for management. Managers are required to work the day after Thanksgiving, Christmas Eve, New Year’s Eve, and New Year’s Day- so if you are looking for a job long term be aware you will never get to vacation during holidays (this is something that was implemented a few weeks before the holidays, so if you already had a trip booked, too bad). You can also not vacation during spring or when another manager in your same district is gone, so it is difficult to actually use those PTO hours. You are also not allowed to eat at the counter, and asked to eat in the supply room (where all of the cleaning chemicals are stored). However they will not provide anywhere for you to sit, so unless you personally purchase a table for your store, you have to sit on the floor to eat unless you are fortunate enough to have enough supplies in boxes to make a table out of cardboard. You are also expected to use your cellphone to email pictures when necessary, but not provided WIFI, which has caused people I work with to go over on data usage. Consistency is nonexistent in this company. You will receive an email one day saying to do something, and then get a phone call two days later from someone else demanding to know why you are doing it. We also receive rude and condescending emails on a weekly basis from the corporate office, to the point where you are literally fearing if you will still have a job next week. The company is quick to point fingers and fire employees when sales are down, but slow to praise when employees are going above and beyond- I think they are under the impression that a paycheck is enough to make you happy, but when you are constantly getting beaten down and yelled at in emails, it really isn’t worth it. It is unfortunate that they have this attitude, because it causes some of the best employees to find other jobs where they are treated like decent human beings. Rather than a build-break-build attitude, they constantly break people down until they quit or are fired, instead of offering support, and that is a terrible way to treat the employees who make the company money.

avatar
Zoom Tan Response
9y
Thank you for taking the time to submit a review when we asked. As you quoted, we asked for "honest reviews." We are sorry to hear that your experience working here has been so negative. As a company we have made the decision to close on MANY of the holidays, and we close early on the non holidays that you mentioned (New years eve, Christmas eve) so that our team can spend the evenings with their families. Those days are not official holidays, and ALL retail companies stay open on those days. We are one of the few companies that shuts the doors early on those days. We do have black out dates that our managers cannot take vacations during (Spring) because that is our busiest season. There are 9 months throughout the year that we do allow people to take vacations. We also lay those expectations out for the managers before they accept the position. If you didn't want the responsibility, you should not have taken it on. We have plenty of people that utilize their PTO hours, just not during the black out dates.
2.0
9 May 2016

Zoom Tan vs. Life

Recommend
CEO approval
Business outlook

Pros

Free tanning, some friendly customers, can make your own schedule, can possibly earn commission.

Cons

CEO is extremely arrogant and repeatedly rude towards employees/clients. You are required to respond to a "reminder" text about your upcoming shift(s) and if you fail to do so you receive a phone call from corporate asking your whereabouts. You are constantly watched on camera. You really have no "manager" tasks other then making the schedule and completing monthly paperwork. $12.50 base pay for management is great if you have no expenses and live at home, but as an on your own adult, it is enough to get by; managers need to be paid more. Period. Long hours working by yourself because stools are not allowed in the lobby. No food allowed behind the counter so you must eat in a vacant room, which is nearly impossible if you're working in a busy salon. Phone is constantly blowing up with ridiculous articles about sunlight from CEO, among other unnecessary emails from corporate. Zoom Tan essentially wants to consume your life. Being dedicated to your job is one thing, Zoom Tan wants your job to be your life. Extremely stressful trying to enjoy a day off and having your phone going off constantly.

1.0
27 Mar 2017
Recommend
CEO approval
Business outlook

Pros

The money is decent, if you can ignore that you're working for a shovenistic pig.

Cons

No job is perfect. But I can list about fifty off the top of my head that would be better than working for Tony Toepher. During my time in management at zoom, I heard countless personal stories of how the CEO personally terrorized individual employees. Logically, the point of business is to make money. I 100% support that. I do not and never will support someone in "power" speaking to his employees-the ones making HIM money- as anything less than human. The daily duties, sales, and local coworkers didn't bother me one bit. But the leadership in this company HAS TO GO. Tony flies off the handle and says the most degrading things to employees regardless of title, time with company, or how you approach him. Only to an narcissisistic emotional terrorist would it be acceptable to talk down to young women, or anyone for that matter, the way tony does. CEO aside, the actual job is fine. If you can sleep at night knowing a monster is running the company you make money for.

avatar
Zoom Tan Response
9y
Thank you for taking the time out of your day to express your feelings toward our company. Saying that anyone is a "monster" and "terrorist" is extreme and we have a lot of people that love working for Tony. We understand that not everyone works well together, but name calling and insults aren't needed.
Viewing 1 - 3 of 339 Reviews

Glassdoor has 342 Zoom Tan reviews submitted anonymously by Zoom Tan employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Tan is right for you.