Does Zoos Victoria pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoos Victoria employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Zoos Victoria. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Zoos Victoria?

53% of Zoos Victoria employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoos Victoria 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Zoos Victoria?

Visitor Services Officer (7) , Customer Service (3) , Visitor Services (3) , Customer Engagement Consultant (2)

What are the pros of working at Zoos Victoria according to real employee reviews?

"The VS team are absolutely incredible and I get so excited to see them each day" ((in 4 reviews)); "Great people." ((in 3 reviews))

What are the cons of working at Zoos Victoria according to real employee reviews?

"management is insane, cruel, sadistic." ((in 5 reviews))

What are the top reviewed Zoos Victoria locations?

Melbourne , Parkville , Werribee

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Zoos Victoria

Zoos Victoria Reviews

3.1

53% would recommend to a friend

(30 total reviews)

Jennifer Gray

50% approve of CEO

38% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.4

Work/Life balance

3.3

Compensation and benefits

3.1

Culture and values

2.7

Senior management

2.5

Career opportunities

Zoos Victoria has an employee rating of 3.1 out of 5 stars, based on 30 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoos Victoria employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

30 reviews

3.0

1 Oct 2025

Great o uni students

Customer service

Recommend

CEO approval

Business outlook

Pros

flexible work schedule, fun team, lots of outdoor work

Cons

very seasonal work, lots of middle management

1.0

27 Sept 2025

Terrible management practices

Zookeeper ii

Recommend

CEO approval

Business outlook

Pros

Good employee benefits Great salary

Cons

- Terrible management and middle management. - Complete lack of direction with regards to the future of the zoos. - Answer to everything is to put staff through a two hour course to tick boxes without actually addressing issues. - A GOVT organization that advertises as not for profit but begs millionaires for money any chance they get.

1.0

20 Sept 2025

Poor management

Presenter

Recommend

CEO approval

Business outlook

Pros

Nice physical environment to work. Lots of time outside.

Cons

The culture mirrors the university sector. There's a dedicated frontline workforce overshadowed by management with weak accountability and a hard-edged, often ruthless style. They bank on a constant queue of applicants as presenters to keep staff on insecure contracts with poor conditions and treat them as disposable. The result is exploitation and depleted morale.

Viewing 1 - 3 of 30 Reviews