Zscaler Reviews

3.4

60% would recommend to a friend

(2,500 total reviews)
avatar

Jay Chaudhry

75% approve of CEO

63% positive business outlook

Zscaler has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zscaler employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
17 Jan 2013

Shocking Attitude of a Hire and Fire Start-up

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good technology and story Good customer base

Cons

Field sales not given enough time to develop local business - and are then fired!!! Disgraceful support. Lack of respect given to existing customers. Finding it very hard to retain existing customers - lots of time spent trying to get renewals. Poor marketing messaging - still no proper solution for BYOD devices - when competition is catching up very fast. Unreliable data centres - problems with GeoIP databases etc.

2.0
23 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The salary package and benefits are inline with market standards

Cons

Upper management are out of touch. They will say they are supportive but when it comes down to it their main concern is forecasting good news. If the news is not good you will need to change the narrative or you will be called out in front of your peers. There are too many middle managers trying to justify their roles who drive bad behaviour through favouritism. People who manage up well will be rewarded not the people focusing on their customers and doing whats right for them. Has been a lot of churn in the sales team due to toxic individuals. This is very likely to continue

1.0
4 June 2023
Recommend
CEO approval
Business outlook

Pros

Pay quite well but very unhappy staff

Cons

Some managers are inexperienced and toxic micro managers. Territories are not well thought out, some reps have the lions share of the customers and easier industries. Some reps have difficult industries and less customers so hard to meet quotas. Little collaboration, backstabbing environment as well.

Viewing 1 - 3 of 2,500 Reviews

Glassdoor has 2,739 Zscaler reviews submitted anonymously by Zscaler employees. Read employee reviews and ratings on Glassdoor to decide if Zscaler is right for you.