Zters Reviews

3.1

44% would recommend to a friend

(41 total reviews)
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Chad Farley

68% approve of CEO

50% positive business outlook

Zters has an employee rating of 3.1 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zters employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

41 reviews
1.0
9 May 2022
Recommend
CEO approval
Business outlook

Pros

Excellent holiday schedule, bonuses. Quarterly bonuses based on performance. Insurance options. Holiday celebratory parties.

Cons

Poor professional judgment skills on part of hiring such as certain C level staff. Workplace became very toxic after AP team leaders implemented. Long running drug abuse issue taking place on company premises during company time, no response or action taken. Severely excessive socializing and lounging, detracting from overall productivity. There was also a major sexual harassment incident and massive, long running time clock abuse, this has led to stricter policies regarding punch ins. Accounting C level executives are external consultants direct hired from The Strategic CFO. These consultants indulge in double standards and are hypocritical in reprimanding certain employees while giving certain others a free pass for the same infractions or less. Productivity measurement systems are skewed and in accurate. Attempts at developing KPI have been delayed for more than three years now. Accounting Department C Level Executives have personal relationships with toxic employees and have compromised and disregarded their responsibility to be objective and to be focused on protecting the business. Rather, they protect the cliques they are trying to form. Directors and superiors of C Level Executives are absent and poorly informed of goings-on in the AP department due to manipulative C Level Executive staff, including public facing C Level representatives such as HR, are also involved in drug abuse and in protecting toxic employees. HR falsifies and will not take action on complaints launched regarding drug abuse and toxicity. Attempts to falsify private testimonies regarding a recently filed complaint about toxicity and drug abuse have taken place by C Level Executives. Pay is low compared to productivity expectations. Toleration of toxicity in Accounting Department Toxic co-workers. Workplace violence/sexual harassment incident. Verbally abusive behind the scenes across all levels. Discriminatory hiring practices based on gender and certain other categories. Unprofessional dress and behavior is tolerated. Aggressive environment on certain teams within Accounts Payable. Alcohol consumption at work during work hours. Extreme backlog of vendor invoices, backlog keeps growing even in low season. Long running AP short staffing issue. Inadequate hiring efforts - accounts payable chronically understaffed, yet criticized for low productivity amid ever increasing sales staff. Declining customer service quality from prior trend. Pay is replaced with fast food and pizza parties. Weekly Friday lunches changed to once a month lunch. Lack of productivity. Excessive socializing and lounging. Leadership staff will watch Netflix and FaceTime personal contacts while on company time. Highly politicized and politically charged environment. Politically extreme attitudes and radicalism in all segments of the company. Performance enhancing processes have always resulted in even more manual labor and research intensive AP process—counter intuitive and counter productive. Massive volume of transactions and invoices remain unaccounted for and are instead written off with journal entries to rush closing of accounting period. Frequent credit card fraud charges resulting in many auto pay vendors becoming upset and demanding payment, causing frequent service denials and consistent disruptions to AP process. Poorly training established protocol create numerous and frequently occurring vendor expenses that cannot be traced and posted correctly to AP sub ledger. Very rude and dismissive vibes in accounting building.

1.0
18 June 2024
Recommend
CEO approval
Business outlook

Pros

A new position within the company allowed me to work from home. I loved that. There was free food often. A lot of perks…only to cover up the BS.

Cons

I waited a while after getting back into my original career before writing this review so that it wasn’t built on emotion but fact. I took the job because the car business was changing due to COVID and interest rates. My wife lost her mother and I wanted to be with my family more. Zters seemed like a great idea because it offered me what I needed. More time with the people I love. However, I was terrible as an account manager. Coming from over 10yrs in actual sales, I knew after 60 days this wasn’t the career path for me. This is a brokerage company. I won’t get into the shadiness on the account manager side of things because there’s enough of it being talked about. I was on my way out the door, applying to car dealerships again. However, someone told me about a new portion of the company they were creating which is now the Operations department. This was my only reason for staying. Everything was ok at first until I realized how unorganized and built on favoritism Zters was. This department was so off the rails that things would change weekly. New rules and structures were put into place monthly. Nit picking. Micromanaging. No one of management was on the same page. Instead of giving commission they gave a point system where you bought things from their personal catalog. Raises were minimal for the tasks you were responsible for. And to be very honest it doesn’t matter how good you are at your job, it doesn’t matter what tasks you get done, how fast you get them done, how hard you work or what positive change you can bring to the company. What matters is how much ssa kissing you’re will to do. How much does it matter to be apart of a clique ? I didn’t fit in at all and I wasn’t trying to. I was myself. I had upper management try to add me on social media and engage in personal conversations I wasn’t comfortable with. Sleeping with eachother and going out on drinking adventures wasn’t for me. I had a few people I hung with but that was it. This IS definitely a family oriented company. I realized after being there for over a year just how Zters was ran so I started to move closer and closer toward leaving. It showed in my work performance and I honestly didn’t care anymore. Zters fired me because of “ productivity “ then later told colleagues I was fired for lying. Not too sure where or how that was as I was never shown that. Not once. However, I’m glad it happened as I was able to get back to where I am now. The place is toxic and full of negativity. A lot of the people there are very weird about things. I think Bria is one of the best employees at Zters. She stays out of the way and takes care of HR issues. When I was hired I asked what should I do to be successful at this company? I was told by upper management to “ make friends … “. That told me a enough.

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Zters Response
10mo
Thank you for sharing your feedback. We recognize that not every role is the right fit for every person, and we’re sorry to hear your time at ZTERS didn’t meet your expectations. For clarity, promotions and evaluations at ZTERS are based on performance and clearly defined guidelines, not on personal relationships. We are committed to providing fair opportunities for growth and maintaining a professional, respectful workplace. We wish you the best in your continued career journey.
1.0
10 June 2023
Recommend
CEO approval
Business outlook

Pros

work life balance, that's it.

Cons

The office has been heavily socially engineered so it looks nothing like what you would see in the real world, ie the demographics make it blatantly obvious they are looking to hire people based on sexual identity. There is a general lack of professionalism. You have people running around in house clothes and borderline panjama suits. Women with big bellies hanging out, piercings you would never see allowed in a professional environment, and all kinds of wild hairdos. Lots of cliques, and supervisors are also part of said cliques. Pay is subpar compared to other account manager roles you will find out there. They pretty much hire a bunch of people just to let them go in 90 days. If you make a sale, but you weren't the first account manager to interact with the customer, you don't get credit for the sale, the person who initially answered the customer's call gets it. This applies even if the customer only initially called to inquire, but not purchase any services. No actual commission for sales. Avoid this place unless you just need a temporary job to get by before you find something permanent.

Viewing 1 - 3 of 41 Reviews

Glassdoor has 42 Zters reviews submitted anonymously by Zters employees. Read employee reviews and ratings on Glassdoor to decide if Zters is right for you.