Zuar Reviews

Where to start? There is no go-to-market strategy. There is no defined customer base, and there is no defined The company is attempting to define itself as a 'technology company'. They offer two software solutions in that space - ETL Automation and Portal. Neither have any defined characteristics that are differentiators in the space. Comprehensive Failure at the Leadership level. The entire C-suite exists in a factitious existence where they make decisions without merit and bound to the allegiance of the original garage band characters the company was founded upon. Toxic, Suffocating, and Uncompromising leaders make ill-founded decisions on the products and services delivered to customers leading to the ongoing demise of the company and its customer base. The 'great new idea' at the top of the year was to increase pricing by 8x to an existing customer base with a product that was already knowingly inferior to the company's competition and its customers. I'm personally ashamed of what I was asked to do and communicate to small business owners and would NEVER compromise my personal ethics again at a company's ill will. Never. Total failure of leadership of all C-level executives that pride themselves as a garage band enterprise that made it out of Tableau. I have never encountered such audacity and unprofessionalism in my 20 years of employment. This is a company that has fired 50% of their total workforce since the top of the year, resulting in a leader calling an emergency meeting and crying over their inability to capture customer payments, and simultaneously not showing up to the 5' firings over Zoom of employees that were hired specifically under that person's directive to 'grow' the business. More time was spent on book clubs and drafting mission statements than determining where revenue would be captured for business. The Marketing department should not exist. They are somehow protected by the insane leadership tactics despite investing in weeklong trade-show that comprised an entire week, included tens of thousands of dollars in expenditure, and did not book a SINGLE DOLLAR in net new revenue. And yet, the blame was deflected upon the employees in the form of layoffs and PIPs. In summary, this business is a catastrophic Failure in every respect and I would never recommend anyone either work for or do business with this organization.

At the beginning of 2023 there was a change in management which changed the entire atmosphere of being on the consulting team. It went from a culture of trust, respect, transparency, and all around feeling like you were important - to pretty much the opposite. The company has pivoted away from services towards their internal products. The goal now is to push the etl tool and portals onto every single customer - without much thought about excellent services. Over half of the consulting team that was on board at the start of the year is now gone - I personally started looking just a few months after the management changes because my paycheck was unsteady, the company was not investing at all in any development for me, and I found the environment that management had created to be negative and inconsiderate of consultants. It was very unfortunate to see such a smart and dedicated consulting team be pushed to the side and treated like an afterthought. When we tried to voice our concerns about the large, negative changes to executives we were made to feel like we were just causing problems. They did not seem to listen at all.