agent24 Reviews

3.1

55% would recommend to a friend

(19 total reviews)

Jim Mazza

69% approve of CEO

50% positive business outlook

agent24 has an employee rating of 3.1 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have a good working experience there. The agent24 employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

19 reviews
5.0
17 Aug 2022
Recommend
CEO approval
Business outlook

Pros

I’m able to manage my schedule so I can attend most of my families’ events, games and performances. The management team seems to care and has worked with me during a difficult time in my personal life. I really appreciated it.

Cons

The business has really picked up recently and the pressure of the call volume can sometimes be stressful

5.0
18 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Comfortable work-from-home hours; upper management was very caring and responsive. Got laid off due to this company losing a very large contract - upper management was very accommodating and helpful with making sure that every affected employee was given a full month's notice and time to look for a new job. These folks continued to pay us even though the call volume reduction was immense. Owner Jim Mazza and the HR Director Paula Schumacher were both instrumental in making us feel comfortable during our last month with the company. I'd work for them again in a heartbeat.

Cons

Very minimal cons - enjoyed working here; upper management was very helpful with caring for employees in uncertain times.

5.0
20 Aug 2015
Recommend
CEO approval
Business outlook

Pros

I have been working with agent24 for over a year, and i can't imagine a better company to be with. They offer great benefits to their employees, they offer on going training to make sure all their agents can preform their job the best possible way. Agent24 management team, it's friendly and reachable. They offer, great hourly wage and bonuses. And opportunities to grow within. At Agent24 your not just a number, your part of an amazing team, with great leadership. All of the agents are dedicated and the best in the industry. Agent24 has an amazing quality control department, that helps to make sure that are agents are providing the best customer service and that our clients are always satisfied. Agents are crossed trained in the 4(5) gds system. Agent24 offers the perfect virtual working environment, with professional and dedicated agents.

Cons

For me, this is the perfect job.

Viewing 1 - 3 of 19 Reviews

Glassdoor has 19 agent24 reviews submitted anonymously by agent24 employees. Read employee reviews and ratings on Glassdoor to decide if agent24 is right for you.