benugo Reviews

3.2

62% would recommend to a friend

(458 total reviews)
avatar

Guy Kellner

55% approve of CEO

48% positive business outlook

benugo has an employee rating of 3.2 out of 5 stars, based on 458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The benugo employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

458 reviews
1.0
21 Feb 2017
Recommend
CEO approval
Business outlook

Pros

*Free staff food only after 6 hours of work *Free coffee any time you come in *The FOH staff are unlike a team I have ever met, dwindling morale or otherwise

Cons

Everything you can think about this place is a train wreck. * CONSTANT and EXTREME understaffing * Management blames staff for bad sales * Holiday pay has not been received by at least 1 staff member who took leave months ago * Messy and incoherent leadership from GM * Many staff do not receive their contracted hours * Have never received tips from the constantly over-flowing tip jar and the cafe has been open since November. * Expected to solely complete jobs that require at least 2 staff under impossible time restraints. * Genuinely regarded as disposable by management. * Clientele consist mostly of aggressive old women who have no problem publicly degrading you. I would not recommend this as a place for employment unless desperate or already dead inside.

1.0
29 Aug 2016

Don't even think about it!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

50% staff discount at any benugo location

Cons

Being a current employee all I can say that this is the most poorly run company I ever worked at. All time issues are: - understaffed teams, - team members are expected to perform tasks they haven't been trained for, while under supervisor's pressure - lack of time to properly train employees - illogical decisions by undertrained/inexperienced people who were prematurerly promoted to be decision-makers - constant threat of hour-cutting - incredibly low wages considering the duites that are to be done to a very high level - shamefully incompetent, insincere and callow individuals holding power - huge amounts of food wastage - no real chance of career opportunities, ie.: if you do your job good you get the chance to do other's as well... this is not a career opportunity, this is exploitation - complete disregard of life-work balance of employees It is a shame indeed that Benugo values its people, or at least that's what they say. That is a lie! All they care about the money, the power, and the opportunities to grow and get a bigger bite out of everything while destroying precious, bright and young individuals, their willingness to start a career in this industry! Shame on you people!

1.0
4 Aug 2015

Corrupt Managment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get free food. That is literally the only pro.

Cons

My performance at work all of sudden became unsatisfactory when I started to point out to my new team leader that he was serving food that expired a week ago. Also long hours and crappy pay. Expect to work 9 hours straight and then only be offered your break half an hour before you're supposed to leave.

Viewing 1 - 3 of 458 Reviews

Glassdoor has 498 benugo reviews submitted anonymously by benugo employees. Read employee reviews and ratings on Glassdoor to decide if benugo is right for you.