cxLoyalty Reviews

3.2

44% would recommend to a friend

(614 total reviews)
avatar

Todd Siegel

46% approve of CEO

46% positive business outlook

cxLoyalty has an employee rating of 3.2 out of 5 stars, based on 614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The cxLoyalty employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

614 reviews
3.0
13 Apr 2026

Good luck

Recommend
CEO approval
Business outlook

Pros

Simple work good 9-5 and work from home

Cons

Policy are outdated. Don't expect someone to have your back

3.0
10 Mar 2026

Travel advisor

Recommend
CEO approval
Business outlook

Pros

Negotiated a good salary Travel discounts Good benefits and time off

Cons

Not enough training Help is unavailable at times

3.0
17 Dec 2025

Overall not bad

Recommend
CEO approval
Business outlook

Pros

It was actually in 2018 when I started right before COVID. Call center. Customers call in to trade their credit card Rewards into travel-flights, cars, hotels. Management was easy to talk to. Fun environment. Fun lil luncheons. Easy after awhile. Worked OT & won a Chromebook

Cons

Oh a point attendance system, did quality meetings with stats. A lot of time felt like I was a number & only brought up negatives during coaching. Some people get motivated by strengths.

Viewing 1 - 3 of 614 Reviews

Glassdoor has 651 cxLoyalty reviews submitted anonymously by cxLoyalty employees. Read employee reviews and ratings on Glassdoor to decide if cxLoyalty is right for you.