dotdigital Reviews

3.9

77% would recommend to a friend

(161 total reviews)
avatar

Milan Patel

80% approve of CEO

80% positive business outlook

dotdigital has an employee rating of 3.9 out of 5 stars, based on 161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The dotdigital employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

161 reviews
1.0
6 Apr 2025

The worst company I worked for.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company offers full remote work and standard benefits.

Cons

Unfortunately, my experience was overwhelmingly negative, and I feel it’s important to share the realities of what working here can be like. Micromanagement and Lack of Trust: The management style is extremely controlling and based on mistrust. Team members are monitored excessively, with strict and unreasonable rules—such as being required to respond to messages within 10 minutes, regardless of time or context. My manager would suddenly give me a call if I didn’t respond to his messages. One of the most uncomfortable policies was mandatory meetings with your manager after returning from sick leave. Even after providing a doctor’s certificate, I was questioned about my symptoms and reasons for taking time off. That experience made it clear that my well-being was not respected or valued, and it ultimately led to my decision to leave. No Support for Mental Health: There is no mental health support offered, despite the high-stress environment. In today’s working world, that absence is not only outdated but also damaging. Very High Turnover: Turnover is high. Many talented employees leave quickly, often replaced by junior staff. It felt like new hires were constantly coming in, while experienced team members quietly moved on. Lack of Support from HR: HR was not helpful in resolving issues or advocating for employees. If you don’t align with the company’s culture or question the management style, the message is clear: you’re free to leave. I also experienced payroll errors, which added to the overall frustration. Below-Market Compensation: The salary offered is below market standards, especially considering the level of stress and control expected from employees. In summary, my time at this company was disappointing and disheartening. I’m genuinely relieved to have left. It was the healthiest move I could have made—for both my mental health and professional growth.

avatar
dotdigital Response
1y
Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing these issues to our attention; many of these issues were a surprise to read but we will look into the likely causes and look to improve further in these areas.
5.0
5 Nov 2019

Great place to work

Recommend
CEO approval
Business outlook

Pros

Friendly staff and supportive team.

Cons

Unfortunately the role was not the right fit.

Viewing 1 - 3 of 161 Reviews

Glassdoor has 163 dotdigital reviews submitted anonymously by dotdigital employees. Read employee reviews and ratings on Glassdoor to decide if dotdigital is right for you.