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      eCornell

      Engaged employer

      eCornell Reviews

      2.7

      40% would recommend to a friend

      (103 total reviews)

      Paul Krause

      38% approve of CEO

      27% positive business outlook

      Ratings by category

      3.4

      Work/Life balance

      3.3

      Compensation and benefits

      2.7

      Diversity and inclusion

      2.5

      Culture and values

      2.4

      Senior management

      2.4

      Career opportunities

      eCornell has an employee rating of 2.7 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eCornell employee rating is 28% below average for employers within the Education industry (3.7 stars).

      Reviews by job title

      103 reviews
      1.0
      12 May 2026

      Great benefits overshadowed by toxic management and resistance to other voices

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Used to be a decent job, could return to those days with proper change and listening to their people, instead of pretending to. The Cornell benefits are great, thats about the only reason worth staying currently.

      Cons

      Working at eCornell is like being inside of a building that is on fire but you can't leave the building because any doors are blocked by AI controlled supervisors that won't admit that they were the ones that caused the fire by refusing to adapt to smoke detectors when they had the chance, believing that their bucket of water was going to be enough to put the fire out. They also refuse to allow new leaders to step in and share their solution to putting the fire out. They'll say "we appreciate your feedback" or "I will bring this up with other leaders" when we all know they won't be doing that at all. They try a new idea for a month, give up on it, and then tell the lowest level team members that we are doing something wrong.

      5.0
      5 May 2026

      Supportive culture and professional development opportunities - despite communication challenges

      Enrollment leadership
      Recommend
      CEO approval
      Business outlook

      Pros

      The organization has undergone significant change over the past several years, and while that has brought challenges, leadership, including the CEO, has been transparent throughout. Teams have had to remain flexible. However, there is a strong sense of collaboration across departments to work toward the best outcomes for the organization. One of the most valuable benefits as an employee is access to eCornell certificate programs. This has allowed me to pursue professional development opportunities that would have otherwise been financially out of reach in my previous role. Many team members, including leadership, actively engage in continuous learning, which helps foster a culture of growth and development. I have also felt genuinely supported by leadership and colleagues. Shortly after starting, I experienced a significant medical challenge, and the level of flexibility, understanding, and kindness I received was meaningful and not something I’ve experienced at all organizations. The enrollment team, while geographically distributed across the United States, is made up of caring, dedicated professionals who are committed to their work, supporting one another, and supporting our students.

      Cons

      I think this is a common challenge for larger organizations, and especially those that are fully remote. Communication across teams can be inconsistent at times, and processes could be more streamlined to improve efficient. When changes are recommended, helping resisters move forward can also be challenging. This said, the challenge is recognized and I see departments actively working to address this.

      1.0
      5 May 2026

      Avoid at all cost until leadership is replaced

      Senior instructional designer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great team - Super interesting collaborations - Benefits

      Cons

      - Complete lack of leadership and vision on the executive level. Constantly trying to chase industry trends without any thought or planning - Limited promotional opportunities. Almost impossible to switch to any different roles apart from the one you were initially hired for - For an academic organization, fear of real innovation and improvement unless it comes from the Provost level (who really knows nothing about the daily operation) - Toxic work environment that lack transparency when it comes to pay and promotion. Creates a constant sense of fear of saying something wrong and being booted out - Very little willingness to listen to those who actually do the work and their ideas for improving the processes they're supposed to follow -

      Viewing 1 - 3 of 103 Reviews
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      ReviewseCornell reviews

      Glassdoor has 115 eCornell reviews submitted anonymously by eCornell employees. Read employee reviews and ratings on Glassdoor to decide if eCornell is right for you.