Does iQ Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, iQ Credit Union employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at iQ Credit Union. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at iQ Credit Union?

76% of iQ Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQ Credit Union 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iQ Credit Union?

Bank Teller (6) , Loan Officer (4) , MSR/Teller (3) , Member Service Representative (3) , Assistant Manager (2) , Lending Officer (2) , Member Advisor I (2) , Member Service Officer (2) , Msr (2) , Teller (2)

What are the pros of working at iQ Credit Union according to real employee reviews?

"Good benefits" ((in 5 reviews)); "The people there are great" ((in 2 reviews))

What are the cons of working at iQ Credit Union according to real employee reviews?

"Low pay and average benefits." ((in 6 reviews))

What are employees saying about iQ Credit Union redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQ Credit Union redundancy and their outlook for job security at iQ Credit Union in 2026.

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iQ Credit Union

iQ Credit Union Reviews

3.9

76% would recommend to a friend

(52 total reviews)

Eric Petracca

88% approve of CEO

81% positive business outlook

Ratings by category

4.1

Culture and values

4.0

Diversity and inclusion

4.0

Work/Life balance

3.8

Career opportunities

3.7

Senior management

3.7

Compensation and benefits

iQ Credit Union has an employee rating of 3.9 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQ Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

52 reviews

2.0

5 Mar 2025

Low pay, lots of responsibilities

Member advisor

Recommend

CEO approval

Business outlook

Pros

insurance is fully paid for

Cons

pay is low compared to competitors, its a very small credit union so you are asked to do more than you would at other FI's

iQ Credit Union Response

Thank you for sharing your experience as a current employee at iQ Credit Union. We appreciate your feedback and are sorry to hear that compensation hasn’t met your expectations. We understand that base pay is an important factor, and we regularly review our compensation to stay competitive in the market. In addition to your salary, we’re committed to offering a strong total rewards package, including fully paid medical, dental, and vision premiums, a 6% dollar-for-dollar 401(k) match, tuition reimbursement, student loan repayment assistance, and more. We also provide annual merit increases and market adjustments to ensure we remain aligned with industry standards. We value your voice and would love the opportunity to learn more about your experience. If you’d like to share additional feedback, please reach out to us at careerfeedback@iqcu.com. Your insights help us continue to improve and make iQ an even better place to work. Thank you again for being part of our team!

3.0

7 Aug 2024

Could be worse

Bank teller

Recommend

CEO approval

Business outlook

Pros

Fairly flexible depending on your job title. Laid back depending on your job title. Hours are good, bankers holidays.

Cons

A few cons, but overall if your likeable and looking for a stepping stone this is the company for you. Sometimes you'll hear "We don't work here for the money" from senior management, and that feels like a slap in the face from someone who makes six figures.

iQ Credit Union Response

Thank you for your review! We’re glad you appreciate the flexibility and work-life balance we offer. We understand how important it is for everyone to feel valued and fairly compensated for their work. Your feedback is crucial in helping us improve, and we truly appreciate it!

2.0

7 Dec 2023

What Was I Supposed To Do?

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- decent pay - broad range of perks incl. bonus on interest rates for employee accounts and financial planning / counseling - nice polite accepting community of coworkers - very verbally positive environment - very open to remote and hybrid

Cons

- 'culture of positivity' often feels performative, verging on cheerleading - a lot of time wasted on mind-numbingly mandatory training exercises and tests - a lot more time wasted on ridiculously restrictive security policies - a perpetually unsettling mix of overly strict and overly lax systems in general, alongside the expectation that individuals intuit which is which and conform accordingly - flexible work location, but inflexible work hours, even for tasks that are not time-sensitive

iQ Credit Union Response

Thank you for sharing your insights regarding your experience with us. We appreciate your feedback and take your concerns seriously. We're pleased to hear that you found aspects of your employment, such as the pay and perks, to be satisfactory. However, we also acknowledge the areas where you felt iQ Credit Union could improve. Creating a positive and supportive work environment is important to us, and we understand that genuine positivity goes beyond surface-level cheerleading. We will take your feedback into consideration to ensure that our culture remains authentic and meaningful. Regarding your comments on training exercises, security policies, and work flexibility, we understand the importance of finding the right balance. Your feedback regarding these areas will be carefully reviewed as we continue to refine our policies and procedures to better serve our employees. We also appreciate your advice to management, especially regarding transparency, flexibility, and constructive feedback. We are committed to fostering an environment where employees feel valued, supported, and empowered to grow and succeed. Your feedback will help us identify areas for improvement and make meaningful changes if needed moving forward. If you have any further feedback or suggestions, please don't hesitate to reach out to us at careerfeedback@iqcu.com. Thank you again for sharing your thoughts with us.

Viewing 1 - 3 of 52 Reviews

Jobs at iQ Credit Union

Senior Lending Services Underwriter

Member Advisor I, II or III

Member Service Representative I - Member Support

Part-Time Member Service Representative I

Member Advisor I, II, or III