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iSupport Worldwide

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iSupport Worldwide Reviews

4.2

88% would recommend to a friend

(190 total reviews)
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Courtney Bissett

90% approve of CEO

82% positive business outlook

iSupport Worldwide has an employee rating of 4.2 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The iSupport Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

190 reviews
2.0
4 Jan 2021

Fake Company Reviews

Recommend
CEO approval
Business outlook

Pros

- High salary - sss, hdmf, philhealth - hr/ accounting were responsive - IT support were responsive - my teammates were very professional and i like them a lot

Cons

- overall benefits were way too low - whenever something happened or someone was kicked out of the company, someone from the hr/ accounting visit's the that person's former teammates to talked about that person— making the 'confidential matter' as a casual topic. Everyone in the room can hear it, even those who were not part of the project. This is confidential matter which should not be disclosed publicly, and that person from hr/ accounting was doing that just for the sake of gossip. Very unprofessional. - upon orientation (actual 1st day at work), the newly hired employees were asked to RATE and give 5 stars to Isupport on Glassdoor and job search sites — what a fake rating, in exchange for some freebies. - the company doesnt know how to take care of employees. - the clients are the worse.

2.0
10 Sept 2020

Lacks support from iSupport

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay Free lunch in the office

Cons

No support during pandemic No sleeping area but not allowed to sleep in work area during break Works like an agency and not a whole business Clients are startups so there is no job security Tenurity is reset if transferred to a different project/client Does not value employees

1.0
14 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Competitive Salary and Benefits Flexibility WAH and OFFICE SETUP

Cons

Despite a competitive salary and benefits package, working at iSupport Worldwide was a deeply disappointing experience. The company's unstable job security, coupled with a toxic work culture characterized by micromanagement, poor communication, and a disregard for employee rights, made it a highly stressful and unfulfilling environment. The constant pressure to perform tasks outside of my expertise, combined with the lack of support from management and HR, left me feeling undervalued and disrespected. Furthermore, iSupport Worldwide often placed employees in roles that were outside their areas of expertise, leading to frustration and a decline in job satisfaction. The company's emphasis on meeting client demands often overshadowed the well-being of its employees, resulting in a work environment where employees felt undervalued and unsupported. In addition, the company's HR department was often unresponsive and seemed ill-equipped to handle employee concerns. This lack of support from HR made it difficult for employees to address workplace issues or seek assistance when needed.

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iSupport Worldwide Response
1y
I am truly sorry your experience at iSupport was not all that you needed or wanted it to be. I welcome direct feedback in all circumstances to determine where things might be disconnecting so we can repair them. Although I was unable to help in your particular situation, rest assured, we have developed many strategies to ensure the support departments are 100 percent behind all of our associates. Regardless, all feedback is important, and I will take from your thoughts a need for a closer eye to be placed on all of our processes to ensure we do not have any associates feeling the way you do. I send my best wishes for your ultimate success. Courtney Bissett
Viewing 1 - 3 of 190 Reviews

Glassdoor has 195 iSupport Worldwide reviews submitted anonymously by iSupport Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if iSupport Worldwide is right for you.