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      iWorQ Systems

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      iWorQ Systems Reviews

      3.7

      69% would recommend to a friend

      (37 total reviews)

      Garyn Perrett

      55% approve of CEO

      63% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.6

      Compensation and benefits

      3.4

      Culture and values

      3.4

      Career opportunities

      3.3

      Diversity and inclusion

      3.3

      Senior management

      iWorQ Systems has an employee rating of 3.7 out of 5 stars, based on 37 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iWorQ Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      37 reviews
      1.0
      27 Feb 2023

      Unprofessional Management

      Implementation specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      - Donuts every other Thursday. - Soda machine. - Bagels once a month.

      Cons

      - Very unprofessional Management. It is a pretty small company so anything and everything is micro managed. I have never worked for a company that is so bad with the micro management. - Doesn't get the proper training needed when moving departments from Tech Support to the Account Management position. You just get thrown right into it with no experience. - It doesn't matter if you are sick, it's a blizzard outside, something emergent, or you just need a day off. You should be here. iWorQ does not take calling into work very well, and they do not care about your wellbeing. If you are stuck on the side of the road in the middle of a blizzard, they will just be upset that you aren't here to do your job even though we are more than capable of working from home. If you need to leave work and hour or two early, you will be expected to use your PTO. (Even though we can easily make our time up if it is needed.) We also should not be forced to use our PTO? We could do our jobs entirely from home but the CEO believes that if they don't see you working, you aren't working. - Employees get accused of "lying" when calling in. - CEO needs to get with the times. People in these positions get paid quite a bit more than we do here. So many companies let you work remotely. WHAT IS THE BIG DEAL? - There is no HR rep at iWorQ. Employees will always go unheard. - CEO has an "Open door policy" but that does nothing when everyone is terrified to talk to the CEO. Plus it doesn't matter if you have a good idea or not, you will not be heard. It is his way or the highway. iWorQ does not like change, and refuses to get with the times. - The only department that iWorQ cares for is the sales department. Sales gets treated great, makes tons of money, and even gets rewards like Delta airline gift cards etc. But if you are not in the sales department, you don't matter. - "Advice" from management can seem uninformed or petty at times as there is a religious undertone that often seeps into employee approval/disapproval. - KPI's are completely pointless, it's just another way for the company to take money away from the employee. Most the KPI's that are within this department are out of our control. - If things don't change, people are not going to stick around for a free donut or some free soda. No one cares about that, we want to get treated like human beings. - Does not pull the correct amount of money out of the bonus's for taxes. So you end up having to pay a ton of money at the end of the year each year. Even if you file correctly, the bonus checks will mess with your taxes each year because CEO pulls anywhere from 0%-8% instead of pulling the 22% from a bonus. - Multiple employees have gone to the CEO with the "open door policy" to voice concerns that happen on a regular basis. Concerns get shut down immediately, and the employee gets threatened with termination.

      avatar
      iWorQ Systems Response
      3y
      iWorQ has an Employee Capital Specialist, Onboarding processes, a VP of Operations, and Managers that can address HR questions or concerns. iWorQ managers and leaders (20 people) attended more than 20 hours of leadership training over the past 12 months provide by Impact Utah. We are sorry for your bad experience, and we will do better in the future. All the positions at iWorQ are collaborative and require communication with other members of your team. We solve complex problem everyday for our clients, and we don't think this can be done by remote teams. We make this really clear for every position we hire. iWorQ provides PTO that can be used by the employee anytime. Please use your best judgement when traveling to and from work. With regards to you pay-All withholdings (pay and bonuses) are managed by your W-4. You can submit changes anytime.
      2.0
      22 May 2022

      Unless significant changes happen, I'd stay away.

      Implementation specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      -Good if looking to break into SaaS industry and work with city government. -High commissions available if working on sales team -Weekly snack provided (donuts and bagels) + fountain drink

      Cons

      -Small company micro-managed by owner that trickles down to management. -There is no HR, employees often go unheard and underrepresented into situations as to not challenge power dynamic of owner/leadership. -Refusal to adapt to modern company benefits that keep employees happy and save costs for company (WFH, Decent time off, Better insurance) -Account executives are glorified SDR's with high commission rates but paid a base rate of around $10 hourly. (no risk to employer and difficult if looking to support family) -Sales is touted as most important division in company and propped up as evidence of how well the company pays despite many other departments being paid below industry standard. -Advice from management can seem uninformed or petty at times as there is a religious undertone that often seeps into employee approval/disapproval -Nepotism, employees with last names from prominent families or some connection to owners are allowed to underachieve at their position or quickly promoted to positions they may not be qualified for. -Culture of fear permeates throughout the company, employees are scared to voice their true opinion of management decisions and structures. -Organizational communication is very poor, no visibility into forecast, product support, industry change, growing opportunities, potential changes that will affect your position/department. -Customer support is free, meaning that the top clients get about the same level of service as some of the lesser paying clients. This can be very frustrating as priority clients often go under-served and churn due to lack of support and industry leading services. -Information is silohed, work is often made much more difficult as knowledge isn't shared openly that would help sales team. This often leads to teams being pitted against one another instead or having a friendly environment when everyone is informed on what's going on with the client/opportunity. -Opportunities to spread the wealth and work as team almost non-exisitant outside of sales. Department managers do not receive commission from those they lead so very little incentive to be invested in their success. -Department KPI's are all but meaningless, bonuses are deducted at every opportunity for things often outside of one's control. -Refusal to adapt and improve company culture across the board has led to a recent exodus within the department. Many are moving on for greater opportunities and to companies that value their employees.

      avatar
      iWorQ Systems Response
      3y
      iWorQ has an Employee Capital Specialist, Onboarding and Compensation Specialist, and Operations specialist that manage all the HR questions and concerns. Healthcare, PTO and Benefits are available through an employee portal. Your knowledge and experience will be missed. You have insights into every department and position- We will try to learn from the information provided. We wish you the best in you next endeavor.
      3.0
      16 July 2018

      Account Management

      Account management
      Recommend
      CEO approval
      Business outlook

      Pros

      There is some great staff there (minus the founders). They are great for college students who want to work part-time because they work with your schedule. No working after 5 or on weekends so that was great!

      Cons

      Garyn, the founder, is the rudest man I've ever met. He is constantly micromanaging, and speaking negatively to staff. He works them out of fear. To him, there should be no fun. There is no praising when you actually do something right. He doesn't know how to communicate.

      avatar
      iWorQ Systems Response
      7y
      Separation is difficult. Best of luck in the future!
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      ReviewsiWorQ Systems reviews

      Glassdoor has 37 iWorQ Systems reviews submitted anonymously by iWorQ Systems employees. Read employee reviews and ratings on Glassdoor to decide if iWorQ Systems is right for you.