integrate.ai Reviews

this review will not list all the clichéd "startup cons" — if you're looking to apply to a startup, you probably know the drill. that said, integrate.ai was unlike any startup i've ever worked at, and not in a good way. in my experience, integrate.ai did not foster a performance culture. there was very little accountability across all levels of the business for meeting key objectives. there was a lot of heavy operationalization up front (outcome planning, measurement strategies, etc) but little to no follow up after the fact, especially if a project/initiative failed. many things were simply dropped or forgotten with no explanation or post mortem. in the time i spent here, there were several significant pivots in our product offering, messaging, etc. — arguably fairly "normal" in a startup environment, but significantly more distressing due to it seeming like many decisions were made based simply on gut feelings by people with little to no concrete experience, and with no market feedback or testing to back them up. this resulted in a lot of unfocused initiatives, wasted time, and an inability to correct course. executive leadership & decision makers lack the fundamental experience in bringing a new b2b product to market, and it shows. major decision rights are given to a very small group of people who generally do not have the relevant experience or a successful track record of driving this kind of impact and success. not all teams foster the same experience or adherence to company values. i have witnessed or experienced aggressive behaviour in meetings, belittlement in front of peers, reprisal for speaking up / sharing an opinion, grievances being ignored, manipulative behaviour from senior team members, etc. i did not feel respected or valued during my tenure here. the company values, of which they speak often, only seem to apply when the going is good, and in my experience were fairly hollow when tested. ultimately, i simply don't believe this company has the right leadership, product, or culture in place to achieve the success they have projected for themselves.

I joined integrate.ai because the job they pitched seemed like a life-changing opportunity. I left because it wasn’t. - Leadership lacks vision and recycles the same ideas, which is unfortunate because I don’t think they’re ahead of the market anymore. - Leadership hasn't demonstrated experience building a product that kills a real pain for the customer. They also don’t seem to understand how to bring a product to market. - Very ops-heavy organization, with little to show for it (in my time there, we used a handful of different operational frameworks without following through on any one). - No accountability across the organization. At no point was my performance measured against a set of metrics. - My department was dysfunctional. Our executive made reactive decisions based on gut instinct and seemed incapable of learning from past mistakes. They argued openly with reports (sometimes belittling them and their work in front of coworkers). They were directive driven, petty, and generally unpleasant to work with. Instead of taking responsibility for their mistakes, they blamed other departments or coworkers who had quit and couldn’t speak for themselves. - Integrate.ai is invested in its culture, which is meant to be people-centric; with that in mind, they should practice what they preach. Advice for interviewers: - Ask difficult questions and be sure to interview with your department’s executive. - Be sure you understand: a) what your job will entail; and b) how your manager intends on measuring your success. If neither of these basic questions can be answered, tread very carefully.