Question 1

Does itsu pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, itsu employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at itsu. This rating has improved by 8% over the last 12 months.

Question 2

How satisfied are employees working at itsu?

Accepted Answer

85% of itsu employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated itsu 4.1 out of 5 for work life balance, 4.4 for culture and values and 4.2 for career opportunities.

Question 3

What are the top reviewed jobs at itsu?

Accepted Answer

Team Member (106), Team Leader (70), General Manager (41), Team Leader Service (17), Team Member Pro (17), Kitchen Manager (16), Manager (13), Front of House (10), Kitchen Staff (8), Kitchen Team Member (8), Assistant Manager (7), Customer Assistant (7), Front of House Team Member (6), Cashier (5), TLS (5)

Question 4

What are the pros of working at itsu according to real employee reviews?

Accepted Answer

"Free food on every shift and 50% off in any store for you and your family / friends." ((in 72 reviews)); "As a Team Member your responsibilities are pretty basic and pay is good." ((in 33 reviews)); "Good people and fun to do" ((in 32 reviews)); "Great benefits including free itsu lunch and private medical insurance" ((in 28 reviews)); "Good salary compare other similar companies." ((in 25 reviews))

Question 5

What are the cons of working at itsu according to real employee reviews?

Accepted Answer

"long hours and one week in advance rota" ((in 32 reviews)); "Managers can be rude and unprofessional when is very busy" ((in 20 reviews)); "Working late hours" ((in 13 reviews)); "No work life balance because of the short notice in rotas" ((in 11 reviews)); "If you are moved to the Kitchen you will have no training but be expected to know what you are doing straight away." ((in 10 reviews))

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Free food during shifts, but often understaffed

Benefits are nice, but workload is overwhelming

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