me&u Reviews

3.2

49% would recommend to a friend

(94 total reviews)

Kim Teo

51% approve of CEO

45% positive business outlook

me&u has an employee rating of 3.2 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have a good working experience there. The me&u employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

94 reviews
5.0
3 June 2026

Growth-oriented environment with great people, but fast-paced

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've been here over four years, so I feel I have a sound handle on how this place runs and the authority to speak on its pros. The biggest reason I've stayed is how much growth I've achieved in my time here. You're given the autonomy to achieve as much as you wish, and if you want exposure to other parts of the business, it's there for the taking. The people are also a huge drawcard; you're working with some pretty incredible, high-calibre folks across nearly every field. If you want an AI-first company that's also building AI-native products, that's here too. It's an innovative place that isn't afraid to try things and change course when something isn't working. The benefits are also good: subsidised ClassPass, flexible working, mental health days. People also have your back; I've never not had someone help me when I needed it.

Cons

It moves fast, and it won't suit everyone. You're often juggling a lot at once, so if you want a steady, predictable role where you go deep on one thing all the time, this probably isn't the right fit. If you're a high achiever though, you'll likely thrive. It's not a slow-turning wheel of an organisation; you can dive in, get involved, and learn a huge amount in the process. You also need to be comfortable with priorities shifting, and with trusting that leadership has a fuller picture, which isn't always fully visible from every seat. On comp, a small percentage is variable, which rewards output at both a team and individual level. It's worth understanding the structure before you join.

2.0
30 May 2026

Toxic culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Expect some top notch peer talent to work with on the ground. - Expect great learning with AI. One of the most AI forward companies in australia.

Cons

- Expect toxic male bro hustle culture ironically propagated by the ceo. - Expect no yearly growth in pay. They just changed that to variable pay. Imagine that in this economy? - Expect a talk on “the burning desire to win in the market” while paying woolies wages. - Expect late night calls and pings - Expect to be asked for a positive glassdoor review to help them with series B fundraise.

5.0
24 May 2026

They took a chance on me and I've grown more in 6 years than I thought possible

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I started at me&u as an intern with zero hospitality tech background. I'm now a Senior Manager running a global operation. That wasn't an accident and not only down to me. me&u took a chance on an unproven intern and kept backing me through new role, team lead, manager then senior manager. I've seen them do the same for plenty of others. What I experienced throughout: - Safety to learn and fail: I made decisions and took actions that didn't work out. They weren't held over my head. Expectation is to fix, reflect, learn and move on as someone who knows better now. This is the biggest reason for my growth. - Genuinely good people: Smart, kind, low ego. People take care of office space, prep weekly lunch, and eat together. Office days is something I opt into, not something I survive. - Flexibility on where and when you work: I decide day by day whether I want to be in office or work from home, no permission needed. Hours are also accomodating and flexible (dependent on role type). - Managers who manage: Andy (my direct manager) and Kerry (above him) have been a big reason behind my longevity and growth. They challenge me when I need it, get out of my way when I don't, and back me even when I'm still figuring something out. I can have open conversations with both, disagree with them when I do, and work out a better solution together. No walking on glass. - CEO who tells you what's going on: Kim is as transparent as a CEO can reasonably be. Direction of the company, what's working, what isn't, mistakes made along the way, monthly AMA, etc. She doesn't pretend the path is straight when it isn't. It builds a lot of trust in a scaling company where things are fluid. - Investment in how you work: Tools, training, time to think, budget to learn and develop. I've been given room to bring and develop internal tooling and AI into our operations without needing to justify every step. That's not normal at most companies. - The right approach on AI: Lot of companies right now are using AI as an excuse to cut headcount and book short term profit bump. I'm not seeing me&u doing that. They're providing people with tools to produce more than ever before. I get to lean hard on AI with team empowerment as the goal, not replacement. It's a meaningful difference.

Cons

- It's a scaling hospitality tech company, so things move fast and processes are still catching up to the size of the business in places. If you need a built playbook for every situation, this will feel uncomfortable. If you like helping build the playbook, you'll thrive. - Hospitality runs on weekends and late nights, so depending on the role you'll feel that occasionally. It's managed well but worth recognising the nature of the industry. - Priorities shift. Strategy may move quickly and work you were deep in last quarter can get re-prioritised. This can be frustrating and may be an adjustment for many.

Viewing 1 - 3 of 94 Reviews

Glassdoor has 100 me&u reviews submitted anonymously by me&u employees. Read employee reviews and ratings on Glassdoor to decide if me&u is right for you.