rue21 Reviews

2.7

31% would recommend to a friend

(2,547 total reviews)

Bill Brand

33% approve of CEO

26% positive business outlook

rue21 has an employee rating of 2.7 out of 5 stars, based on 2,547 company reviews on Glassdoor which indicates that most employees have an average working experience there. The rue21 employee rating is 24% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing direct manager, always pitching in and helping since we were understaffed

Cons

Everything else: lack of structure, taking on the responsibilities of a more advanced role and not being compensated for the additional work, upper management’s unrealistic expectations, toxic leadership/environment.

1.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

there is absolutely none, if you’re asking about the discount it’s 20%

Cons

requires professional references, which is fine, but then won’t respect you schedule when needing to finish out your two weeks. No communication up the line, you have to answer to a list of people but none respond or work with you. Ancient pos systems, takes a whole 90 seconds to get a receipt to a customer, refuses refunds. you can issue one but you have to fallow up with emails which would be harmless if it weren’t for the scoldings you get to make the customer happy when that’s all they want. Low quality training, we went over how to read a list for 3 days, but then when it came to actual fictions of the store you just had to know what do do with prior experience. it’s actually just a huge mess from the top down. the store i walked into had the whole prior team on strike and left.

Viewing 1 - 3 of 2,547 Reviews

Glassdoor has 2,579 rue21 reviews submitted anonymously by rue21 employees. Read employee reviews and ratings on Glassdoor to decide if rue21 is right for you.