Does uBreakiFix pay their employees well?

According to anonymously submitted Glassdoor reviews, uBreakiFix employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at uBreakiFix. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at uBreakiFix?

37% of uBreakiFix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated uBreakiFix 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at uBreakiFix?

Technician (183) , Repair Technician (144) , Manager (54) , Store Manager (42) , Lead Technician (32) , Remote Technician (23) , Cell Phone Repair Technician (18) , General Manager (14) , Assistant Manager (13) , Electronics Repair Technician (11) , Electronics Technician (10) , Computer Repair Technician (7) , Computer Technician (6) , Mobile Technician (5) , Remote Repair Technician (5)

What are the pros of working at uBreakiFix according to real employee reviews?

"And great people" ((in 42 reviews)); "Great coworkers Get to learn more about the tech world Get to help people out in a satisfying way" ((in 29 reviews)); "You learn a lot and have a good work environment to do so" ((in 24 reviews)); "Flexible hours and usually simple workflow." ((in 16 reviews)); "Good learning experience and fast paced" ((in 15 reviews))

What are the cons of working at uBreakiFix according to real employee reviews?

"Pay is low for the skill required for successful repairs Corporate locations prioritize profit over people every single time." ((in 101 reviews)); "The management was poor." ((in 50 reviews)); "Corporate is destroying right to repair, most techs and training are bad." ((in 19 reviews)); "My manager was completely incompetent," ((in 11 reviews)); "upper management has terrible communication and is very disorganized" ((in 9 reviews))

What are employees saying about uBreakiFix redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about uBreakiFix redundancy and their outlook for job security at uBreakiFix in 2026.

uBreakiFix Reviews

3.1

37% would recommend to a friend

(826 total reviews)

Justin C Wetherill

39% approve of CEO

33% positive business outlook

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

826 reviews

1.0

13 Aug 2014

Liars and Crooks

Assistant manager/head technician

Recommend

CEO approval

Business outlook

Pros

laid back work environment. learn to repair phones and tablets, general electronics knowledge. get to work directly with customers. easy job, no experience necessary.

Cons

Cooperate, and bosses dont value their employees, always looking for ways to cheat them. Paychecks consistently incorrect. break labor laws, forcing you to work through breaks. Low pay for the job. Was recruited from one job, and promised one wage, 1 month in, they cut everybody's pay by 25%.

1.0

20 June 2019

Insane work hours expected with terrible pay.

Assistant manager/acting manager

Recommend

CEO approval

Business outlook

Pros

Fix your own stuff for cheap. Accessories at cost.

Cons

Employees under payed and over worked. Ownership frequently come in cussing out staff. Owners expecting results without willing to adequately pay new employees. Certifications lower repair profit margins to sub 30%.

3.0

7 May 2016

Love to fix, but it doesn't have to be so stressful

Technician

Recommend

CEO approval

Business outlook

Pros

-Wide range of repairs to keep things interesting -You can learn alot about electronics -Growing Company -Smart Coworkers -Decent company culture -Decent POS

Cons

-Skilled labor with pay comparable to McDonalds -Extremely stressful when things break or parts are defective -Fast growth undercuts franchisees by stores opening up in your turf -You get scolded for things out of your control -Benefits essentially nonexistent unless you can make management, company healthcare is out of technician paygrade.

Viewing 1 - 3 of 826 Reviews

Jobs at uBreakiFix

Cell Phone / Computer Repair Technician

Store/Remote Technician

Inventory Coordinator

Cell Phone Repair (Will Drive Company Vehicle)

Store/Remote Technician

uBreakiFix

uBreakiFix Reviews

Company ratings over time

Reviews by job title

Liars and Crooks

Insane work hours expected with terrible pay.

Love to fix, but it doesn't have to be so stressful

Jobs at uBreakiFix

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