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We are proud to share that Ria Matthews, our Customer Experience Manager has been announced today as one of Drapers 30 under 30 for 2025! After progressing rapidly since starting with us, Ria was promoted in September 2023 into a significant leadership role. With Ria’s first year of leadership being jam-packed with managing change and delivery whilst keeping our customer experience the highest priority, we couldn’t think of a better place for Ria to be recognised. Well done Ria! 🎉 #WeareBravissimo #Customerexperience #30Under30 #Fashionretailtalent
30 years ago, we decided women with bigger boobs shouldn't have to make to do, so we got to work making change. 30 years on, we are celebrating all the women who've told us shopping with us really has been life-changing. Because a bra that truly fits is so much more than a bra. It's the confidence to wear a strapless dress because you know you can. It's knowing you look great in a bikini for the first time in years. It's learning to love the gym because you're no longer thinking about your boobs being in pain. It's finding a pretty nursing bra that makes you feel like yourself again. So on our 30th birthday, we are celebrating the reason we do what we do...our customers. Today, we've been toasting our 30 years at Bra HQ, our warehouse and in our shops and all that we've achieved together. hashtag#WeareBravissimo hashtag#customerexperience hashtag#30yearsofBravissimo
Last week we held our first #BraHQXPDay and we are buzzing 🌟 We had ten people from across our Customer Services, Warehouse and Retail teams come and spend the day at Bra HQ. The day was designed for those who are looking to build a long-term career in a retail environment, to gain a deeper understanding of how all our teams work together to deliver our purpose. 📦 We toured the Warehouse and stopped at each of the departments to learn about Shops, Goods In, Returns and QC. The Warehouse was a surprise to many as they’d never been to one before. 📞 We spent time in Customer Services looking at the different ways we deliver our purpose through Virtual Fits, Phone, Email and Live Chat. The retail attendees loved hearing the team use all the same phrases and questions that they would use in store. We also spent time with leaders from our IT, Marketing, People & Culture, Finance, Product and Supply departments, who bought to life the types of roles with in their teams and how we all work together to deliver an amazing experience for our customers. 📈 We then ended the day on a #career activity – looking at focusing on the options and next steps people could take to start moving towards their goal. It was a jam-packed day, filled with energy, curiosity, great questions and surprises and we look forward to hosting another one later in the year. #WeAreBravissimo #CareerDevelopment #CareerInRetail
Yesterday we kicked off the first of our Annual Business Comms events and we are still buzzing from the energy from everyone in the room throughout the day as we... 👏 Celebrated another amazing year 🧠 Reflected on the power of growth mindset 💬 Shared lots of exciting plans for the year ahead (which happens to include a big birthday for us! 🎈 ) 💗 Collaborated on how we can continue to deliver our uplifting experience for our customers, always, everywhere We won't share any snaps just yet as we have round two with the second half of our teams on Tuesday...but here's our Senior Leadership raring to go first thing! #WeareBravissimo #ABC24
The good news keeps on coming this week for us at Bravissimo 🥳 We are so proud to be nominated for the Diversity Champion Award at the 2024 Prince’s Trust Partnership Awards. The Partnership Awards celebrate the incredible partnerships that make a positive difference to The Trust’s mission of supporting young people. #PartnershipAwards #WeareBravissimo #ChangeaGirlsLife
