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One month in and we’re delighted to share how KDDI Corporation’s new digital telco brand povo2.0, powered by our Circles X digital telco OS, has been MAKING WAVES. Digital natives in Japan can now enjoy more choice, flexibility, accessibility, value and engagement from their telco! HIGHLIGHTS 1. "povo" among the top 10 most-Tweeted words GLOBALLY at launch. 2. Over 100,000 NEW povo subscribers within the first month, and counting! 3. World’s first-of-its-kind, 100% cloud-based telco launch and 5G standalone-ready capabilities and eSIM-first onboarding design. 4. Fully-remote launch effort across Singapore, Japan and our other global offices, delivered in the midst of the pandemic. 5. A single technology partner (us!) providing a one-stop, full-stack solution enabling digital transformation of one of the world’s largest telco companies. 6. Through adopting our approach, technology and knowhow, KDDI is morphing into a new breed of telco focused on giving power back to the customer. Besides povo2.0, Circles X powers Circles.Life in Singapore, Taiwan, Australia z& Live.On in Indonesia
We've just launched our new brand campaign #MoreThanAnyNumber in Singapore. The campaign touches on the significance (or insignificance!) of numbers in real-life situations that Singaporeans routinely face. Watch the first campaign video to see what we mean. At Circles.Life, instead of numbers, we’re obsessed with our customers. This campaign harks back to our mission to give power back to the customer - meaning we don't treat them as just phone numbers or order IDs, but as real people worthy of all the attention we can give. “Circles.Life exists because of every customer who has ever believed in us and trusts us to build a better telco experience. With #MoreThanAnyNumber, we’re trying something a little different - a campaign that focuses on our customers, and communicating our brand purpose and values versus the usual tangibles like data or talktime. Through this campaign, we also hope to spread the message that self-worth shouldn’t be tied to any numbers related to age, life stage, academic or work result,” says Janice Chua, Head of Growth for Singapore at Circles.Life.
Congratulations to the latest winners 🏆🥇 of the quarterly Quantum Leap Award hosted by the Customer Happiness & Operations team. Brandon Patrao, Akanksha Gupta, Shuwen Yu, Emily Chua, Assyaraf Johari, Joshua Lau, Alvin Lau, Sherrie Quek, Rachelle Anne Reyes These talented people work in many different teams across Circles.Life. We think they’re awesome because they go above and beyond to support our customers and take pride in delivering happiness. Hat’s off to the Customer Happiness & Operations team for sharing the luuuuuuuurve! #CustomerHappiness #InsideCirclesLife #CompleteTheCircle
Circles.Life is pleased to join TM Forum, a global industry association for service providers and their suppliers in the telecommunications industry. As the creator of Circles X, the world's first Digital Telco Operating System (OS), we look forward to working with the TM Forum community to realise our vision of delivering innovative solutions to digital natives globally. The cloud-native Circles X OS delivers beyond the traditional telco BSS/OSS in enabling best-in-class customer experiences and engagement. Find out more about Circles X: https://cxos.circles.life/ #CirclesX #DigitalTransformation #Telecommunications
At Circles.Life, we encourage our employees to be BOLD and dare to INNOVATE. Our Product Manager, Jed Kwek is a great example! Jed shares how his personal growth moment came from learning and shifting his perspective to be more innovative and efficient in the work that he does. Who knows? You could end up experiencing your own personal growth moment with us. Check out https://lnkd.in/f3NnZT2 for job openings. #personaldevelopment #humanresources #careers #culture #hiring #CirclesLife #InsideCirclesLife #CompleteTheCircle
We get super excited about people rising to their intergalactic potential and we celebrate outstanding Circles.Lifers as part of our mission of building a great place to work and grow. We see a total of 36 employees awarded as Space Cadets in QQ2, a quarterly recognition award celebrating our top performers. Being selected is a simple matter of delivering consistently high performance, demonstrating Circles.Life values and being acknowledged by their teams, department heads, leadership team and our founders. Well done our Performance Culture Champs!! Thank you for going above and beyond! #CirclesSpaceCadets #Careers #CirclesLife #InsideCirclesLife #CompleteTheCircle
Circles.Life has a huge mission of giving power back to the customers. We promise to provide the best digital telco experience to our users, and we are proud that we have attained one of the highest customer satisfaction score amongst the telcos in the world. Interested to find out how we have done it? Check out this article by Deepak Jain, who is currently working as a Senior Billing Analyst in Circles.Life #CirclesLife #InsideCirclesLife #digitaltransformation #digitaltelco #CSAT #customerexperience
Did you know that here at Circles.Life, everyone gets to create their own Rocketship Moment? What are these Rocketship Moments? It's an opportunity to create an epic, once-in-a-lifetime project to provide digital services to global customers, and create WOW moments for them! Listen to Brandon Patrao, Marketing Manager in Circles.Life Australia who shares his Rocketship Moment with us. Swipe to read! Want to create your Rocketship Moment? We're hiring! Check out https://lnkd.in/f3NnZT2 for open positions. #CirclesLife #InsideCirclesLife #CompleteTheCircle
𝗦𝗵𝗼𝘂𝗹𝗱 𝘆𝗼𝘂 𝗵𝗲𝗹𝗽 𝘁𝗵𝗲 𝗰𝗼𝗺𝗽𝗮𝗻𝘆 𝗴𝗿𝗼𝘄, 𝗼𝗿 𝘀𝗵𝗼𝘂𝗹𝗱 𝘁𝗵𝗲 𝗰𝗼𝗺𝗽𝗮𝗻𝘆 𝗴𝗿𝗼𝘄 𝘆𝗼𝘂? We believe both are equally important. We talked to one of our awesome employees, Jerrold Seet, a DevOps Engineer. He's one of the key players who help keep us running effectively and efficiently. We asked him about how he grew during his time here, and this is what he said! Swipe on the post to find out more. Want to be a part of us? We’re hiring! Check out https://lnkd.in/f3NnZT2 for open positions. #CirclesLife #InsideCirclesLife #CompleteTheCircle
We are over the moon to announce that Circles.Life has been chosen as a finalist at the 2021 LinkedIn Talent Awards as Best Talent Acquisition Team for Singapore companies with up to 3000 employees. #TalentAwards celebrate teams around the world who are moving the talent industry forward in innovative ways. “We are on a mission to increase our talent pool by 25 per cent over the coming year and it’s an honour our TA team has been recognised at a time when it’s such a competitive market for the brightest and best people across Asia,” said Natalie Hetebry, Head of Talent Acquisition at Circles.Life. Congratulations TA Team for the amazing work you do day in and day out to ensure all candidates have the best possible experience with Circles, regardless of whether they join us. #TalentAwards #poweredbyinsights Tagging our rockstars: Brian Mok Martin Geiger Sakina Taher Rolyn Go Aaron Gumabao Li Yun Tan Ying Tong Tan Mahesh Shivshankar Prashan Ratnayake Dannalyn Tan Check out here: https://lnkd.in/gaGGzQFQ
