What is the salary like at Chewy?

Decent pay, comfortable conditions working from home, customers are generally pretty nice, as are the various team leads I've worked with.

This company has been slowly nixing every reason to pick them over another company. Previously employees could reward each other for good work with Kudos, useable for some real world (typically company branded) items, however this has been replaced with a store where you spend your own money for that. Personally I am not interested in spending my own money to advertise for them and it is dumbfounding that they think I would. Upward mobility is limited, many of the leads I see are not internal promotions, but outside hires. I have not seen a lead position posted on the job board in years. Taking additional responsibilities for your job, such as animal specialties or working with Spanish speaking customers does not provide you any increase in pay in exchange for the additional work. Communication from upper management is so poor as to be non-existent. They recently decided to cut the email team. Initially they were apparently intending to just cut emails altogether but instead decided to just remove the customer service email address from the website and emailed communications to reduce emails as much as possible. The members of this team received no prior notice, or even an indication from management as to why we were suddenly inundated with overflow calls. I'm sick of working here, I'm getting out as soon as I can.

Good pay and good benefits, very laid-back in general with a relaxed dress code, guaranteed yearly raise for your first 4 years, decent UTO/PTO policy with a good accrual rate, lots of room for error/correction and growth, very flexible and accommodating when it comes to missing work for other obligations (appointments, childcare, etc). Overall, if you're just trying to keep your head down and make a living and do a good job without making it your whole life, it's a pretty good position despite the issues that make me want to ragequit sometimes. I have to remind myself a lot of all the positives that make it a better position than I could ever hope to get with my education level.

Changing standards, changing job responsibilities, sometimes immature and unprofessional leadership, cliqueness on-site, bad decisions made by upper management who doesn't actually do the job, not enough training or learning materials, not enough done to make sure every employee and new-hire is set up for success, not many work from home opportunities for new-hires anymore, big toxic-positivity culture, using AI to grade performance (although the pros do outweigh the cons in my opinion)

Good Benefits, decent pay, remote work available

none I can think of

Good benefits and good pay for high schoolers looking for a job—different shifts to choose from.

Long hours for the workers

pay is average but medical benefits provided are better than average imho

Multiple bosses, zero recognition for your hard work. This job is only a paycheck and although they tell you all kinds of things about how they care about you, you are only a number to them

Good pay and benefits, decent work/life balance

Leadership direction changes often; lots of busy work in duplicate status reporting and writing papers multiple times; the employee evaluation and promotion process makes it difficult to be promoted or move within the company.

Decent pay, leader at the time was pretty good, Chewy discount

Long hours including weekends, operations leaders can be tough to work with.

Pay is good, work from home

Modern day slavery, greedy management

Competitive starting pay, good work environment, great benefits. consistent steady income, pto, good coworkers. fun and fast-paced

Over time, pay becomes unfair. Employees aren’t allowed to discuss wages, and new hires often make more than experienced employees in the same role. Getting promoted is nearly impossible and most employees are more likely to job hob toward career growth rather than advance from herein.

Friendly coworkers, 20% discount, good pay, good chance at promotion

Management is toxic, back to back calls, no support from supervisors