As a bodily injury adjuster you do 5 jobs at once. Your numbers are based off of settling injury claims early, but you have to do the auto adjusting yourself and answer all of auto questions that come your way because the auto team will not do any of that. They only help when estimate and photos are ready and explain nothing to the client. You will also have to work small claims court files and attend virtual small claims court. You will also have to work property damage claims. The systems are old school and they don’t utilize AI. Instead of using AI to review 100s of pages of medical docs and lawyer demands you have to go through and do it which can take hours. There is not enough time in the day to do all of the things they require you to do. I would like to work on bodily injury settlements, but I’m busy doing just about everything else.
The companies customer service department was horrible and calls where sent to sales reps and we could not help them. I had people screaming at me on the phone everyday.