Farmers Insurance Group Reviews | Glassdoor.com.au

Farmers Insurance Group Reviews

Updated 23 April 2019
2,808 reviews

Filter

Filter


3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Farmers Insurance Group CEO Jeff Dailey
Jeff Dailey
1,047 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "work life balance was fairly good" (in 120 reviews)

  • "Profit sharing, Great PTO, Ability to flex schedule, Ability to work from home twice a week" (in 49 reviews)

Cons
  • "The company can also work more towards providing a better work-life balance as well" (in 77 reviews)

  • "Upper management makes decisions without experience or real knowledge of the consumer in rural markets" (in 65 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (14)

    "Big strides in the past decade"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Communications Specialist
    Current Employee - Senior Communications Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Farmers Insurance Group full-time (More than 10 years)

    Pros

    I've been at Farmers for more than a decade. The changes inside the company during that time have been astounding . I really feel our leadership understands what they need to do to attract and keep talent in this rapidly changing marketplace. They've relaxed the dress code, improved technology, reworked benefits and really focused on diversity and inclusion efforts at all levels of the company. I've never really felt the desire to leave (which I had at both previous employers). Things I like:
    - I'm extremely challenged in my role.
    - I feel my talents are being used to the fullest extent.
    - I feel valued.
    - I got a lot of time off (I actually struggle to use the 30 days I receive each year).
    - I get to work at home a lot.
    - I'm given a lot of autonomy in my role.
    - I'm given opportunity.
    - I get to support my community and my favorite charities on behalf of Farmers.
    - I feel fairly compensated.

    Cons

    - Work/life balance can be a little off. Sometimes I ask, "what balance?"
    - Benefits are decent. Probably could be better. My litmus test is that I perceive my husband's employer-provided benefits better than what I receive.
    - Offices outside of Home Office (Los Angeles) have less opportunity than Home Office, especially in my business unit.

    Advice to Management

    Keep working to transform the company for the better.


  2. "A good challenge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auto Claims Supervisor in Fresno, CA (US)
    Current Employee - Auto Claims Supervisor in Fresno, CA (US)
    No opinion of CEO

    I have been working at Farmers Insurance Group full-time (More than 10 years)

    Pros

    Freedom to work your business.

    Cons

    Explaining regional differences in numbers and behaviors.

  3. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Analyst in Grand Rapids, MI (US)
    Current Employee - Claims Analyst in Grand Rapids, MI (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Farmers Insurance Group full-time (More than 10 years)

    Pros

    Pay, vacation, retirement, work/life balance and working with employees

    Cons

    None that I can think of


  4. Helpful (2)

    "Farmers is a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager
    Current Employee - Human Resources Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Farmers Insurance Group full-time (More than 10 years)

    Pros

    Farmers has good benefits and a great culture. They are expanding their diversity and inclusion efforts and really listening to employees needs

    Cons

    They need to become more agile in their products and processes


  5. Helpful (1)

    "Family Oriented Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Bellflower, CA (US)
    Current Employee - Anonymous Employee in Bellflower, CA (US)

    I have been working at Farmers Insurance Group full-time (More than 5 years)

    Pros

    Friendly staff and good environment.

    Cons

    No real cons about the company.


  6. Helpful (1)

    "Great family environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Dallas, TX (US)
    Current Employee - Manager in Dallas, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Farmers Insurance Group full-time (More than 10 years)

    Pros

    Great benefits, competitive salaries, fair evaluations

    Cons

    Nothing that would be a con to working here


  7. Helpful (1)

    "Big Corporate Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Claims Representative in Caledonia, MI (US)
    Former Employee - Senior Claims Representative in Caledonia, MI (US)

    I worked at Farmers Insurance Group full-time (More than 8 years)

    Pros

    Great 401k match, other benefits average

    Cons

    Too much nepotism. Advancement based on political skills rather than ability to lead or even knowledge of the business. Very little practical coaching or mentoring if you are looking to get ahead, just vague cliches about "we promote the best", even though that definition changes depending on the month and who they want to promote.

    Advice to Management

    Open up Supervisor and management jobs to multiple candidates instead of your pre-selected pool- force yourselves to actually seriously consider candidates who are not already "favorites".

  8. Helpful (1)

    "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Woodland Hills, CA (US)
    Former Employee - Senior Project Manager in Woodland Hills, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Farmers Insurance Group full-time (More than 3 years)

    Pros

    They take care of their employees and make it a great place.

    Cons

    The IT department specifically had a lot of restructuring and changed lines of management often


  9. Helpful (3)

    "Love the job, hate the pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Farmers Insurance Group full-time (More than 3 years)

    Pros

    I love the opportunities that Farmers offers; they promote education, growth, activities in the community, and I just really like what I do.

    Cons

    The starting pay is $12 for a CSR position with no benefits (and IF your agency offers them, they are terribly expensive) and getting a raise is next to impossible. They are now expecting CSRs to get licensed but aren't raising pay.

    Advice to Management

    Pay a living wage please.


  10. Helpful (1)

    "All depend on the agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Producer in Long Beach, CA (US)
    Current Employee - Producer in Long Beach, CA (US)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Farmers Insurance Group full-time (More than a year)

    Pros

    It’s a great company, there is a lot of growth. They promote wishin. There opportunities to establish your own agency as long as you meet quota.

    Cons

    Many of the agents are new to the insurance business. They have between 1-2 experience, which means there is a lack of order in some agencies.