Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Royal Mail

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Royal Mail FAQs
      Related searches: Royal Mail reviews | Royal Mail jobs | Royal Mail salaries | Royal Mail benefits | Royal Mail interviews
      About Royal MailRoyal Mail FAQsRoyal Mail question


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      What is the hiring process like at Royal Mail?

      Royal Mail reviews

      Incontinence in employment process

      Postperson with driving
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      None that I can tell except quick recruitment process from applying to get the offer in the same day. Then it went wrong

      Cons

      Contract not sent until the start date Between that the interview several issues with contradictory information - was told in a later email I had to work Saturdays amd Sundays (not informed at interview), wrong location for work base, REED (one of the agencies they use) sent me information for an interview for a job i had not seen or applied for (breach of information???). It was the run up to Christmas and we came down with COVID so hadn't followed up on emails during that time. Unfortunately my start date was the first day I was able to get out off bed for a GP appointment. About to leave for school run - someone - who didn't ID themselves - in uniform tuened up at my house and banged on my door. Freaked me and my little one out. Said I would reply to the emails on my return from GP. As I was writing to HR later than day - again someone turned up and banged on my front door. I didn't answer it - way too intense and unnerving. I am still waiting for a reply to my email to the from the end of NOVEMBER.

      1

      Teamwork and Structure

      Casual mail sorter
      Former temporary employee
      Cardiff, Wales
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Team Environment Clear Structure and Routine Punctual Pay and Reliable Hours Physically Active Work Good Management Communication Opportunity for Overtime

      Cons

      slow hiring process Limited Career Progression

      Great job

      Christmas casual mail sorter
      Former employee
      Hemel Hempstead, England
      Recommend
      CEO approval
      Business outlook

      Pros

      Good values Great team Simple hiring process

      Cons

      Would have been ideal for opportunity to stay on permanently

      No pay on purpose

      Postie with driving
      Former employee
      Reading, England
      Recommend
      CEO approval
      Business outlook

      Pros

      saying hello to all sort of customers

      Cons

      They will underpay you on leaving the company on purpose, its the way their pay is calculated by their payroll, which means they are always better off for it, payroll ask you contact your line manager who will in turn ignore your mails (I have read receipts) I asked HR contact she said she would pass my mail to the senior manager, who also did not resolve and did not respond, HR then said nothing she can do, so go back to payroll, who will send you back to your line manager to ignore your mails. If you listen to the telephone number it goes on a lot about not giving payroll staff abuse, then nobody answers anyway and they give you a online link to a form to complete. You will not get your contract until day one, they advertise in their welcoming set up that you may need to work up to 25 minutes longer on a 8 hour day, less on less hours, but the contract states you have to work any overtime they ever want you to, and they will give you 24 hours notice, however the managers in practice might not tell you until you leave work the day before. As they are such terrible employers I was told by a manager that most people leave after the first week, as the work is too hard, this means that other employees are put under such duress that they had a sickness problem with current employees, so all employees were working additional hours, this seemed common. Their busiest times is over the autumn and winter months, the contract stated they may also bring in yearly hours instead of the current weekly, so they will request you work additional hours all over autumn and winter and MAYBE give you less in the summer, when they are less busy due to school holidays and that they will only give you a months notice of this major change. So on a 30 hour contract over 5 days, you will actually be working from 8.30am to 5.30 -6.45pm, on my day out we had no breaks either, this seemed the norm, as it is easier to deliver the mail before it gets too dark to see house numbers, one manager seemed to think all the hard work was funny but ok and expected as "life is difficult". Also the contract states you will have to do any other chores the manager thinks you are capable of, so there is nothing to stop them getting you in earlier to sort your own post on top of the hours taken to deliver it. The recruitment application process stated you may have to lift 11kg, this will turn into can you lift 16 kg later in a telephone interview, then after you get the role, in their welcome videos this turns into the over the shoulder mail bag can be up to 16kg. They do trolleys, but these will hold you up as they have to be locked all the time, and the expectation seemed to be that you get your daily post and don't go home until it is delivered, hence why they want you to work any hours they need, no matter what hours your contract is for.

      1

      The Best Part Time Job

      Mail sorter
      Current employee
      Normanton, Yorkshire and the Humber, England
      Recommend
      CEO approval
      Business outlook

      Pros

      If you do night shift then it pays one of the best payrate per hour here in the UK (£15.55). You can start working when ever you like they are always hiring new people You can work whenever you like whichever days depends on you. You get break pay as well which is very rare nowadays in odd jobs. Work environment is really good I enjoy my time here have a lot of fun while working and manager's are pretty chill.

      Cons

      I do night shifts personally and it messed up my sleep schedule that's the only con I can think of.

      On job learning

      Assistant project manager
      Former employee
      London, England
      Recommend
      CEO approval
      Business outlook

      Pros

      Some supportive teams, work life balance

      Cons

      Difficult to get a foot in the door in terms of development. Nepotism can be rife. Internal hiring processes aren't fair - hiring the person they want

      Good

      Operations manager
      Former employee
      Glasgow, Scotland
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, good career progression

      Cons

      Very demanding not hiring staff expected to deliver impossible timescales

      Don't.

      Postperson with driving
      Former employee
      Sheffield, England
      Recommend
      CEO approval
      Business outlook

      Pros

      There aren't really any I can genuinely think of. Just don't do it. The business is losing money and staff retention is very bad.

      Cons

      What you are told will happen during the interview process is not what will happen in reality. You will be hurried into as many different routes or 'duties' as possible, and expected to get huge amounts of work done that experienced colleagues would struggle with. It's sink or swim, and you don't really receive any help.

      Enjoyable outdoor work, but management can be chaotic

      Postperson
      Current employee
      Cambridge, England
      Recommend
      CEO approval
      Business outlook

      Pros

      Great job to get your steps in and be outside in the community, days go by fast

      Cons

      The new contracts mean rolling day off so dont often get saturdays off, management sometimes chaotic as relies on the rotas of other posties

      Royal Mail

      Postperson with driving
      Current employee
      Leyland, England
      Recommend
      CEO approval
      Business outlook

      Pros

      -Colleagues -Pension is okay -early finish if route completed

      Cons

      -Can be overwhelming on busy days -sometimes unrealistic targets -New contracts are appalling -new ownership is unfortunately taking this company into a position of a sinking ship.