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      Sutherland

      Engaged employer

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      How are the career development opportunities at Sutherland?

      Sutherland reviews

      Senior Transaction Associate

      Senior transaction associate
      Former employee
      Cochin
      Recommend
      CEO approval
      Business outlook

      Pros

      Work culture, Remote work options, 24/7 support, Less pressure.

      Cons

      Worst management and TL's, Crazy politics inside, No commitment or ethics from top levels, Very poor career growth.

      Excellent Work-Life Balance and Growth Opportunities

      Team manager
      Current employee
      Manila, Manila
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive and inclusive work environment, Opportunities for professional development and career advancement, Comprehensive benefits package, and strong focus on employee well-being

      Cons

      Occasional high workload during peak periods, limited parking space at the office, some processes can be slow due to bureaucratic hurdles, need for improvement in cross-departmental communication

      Growth opportunities

      Senior associate
      Current employee
      Hyderābād
      Recommend
      CEO approval
      Business outlook

      Pros

      Healthy Environment, Good work life balance and Growth opportunities

      Cons

      It depends on how you see from your perspective.

      A Great Place to Grow and Learn

      Associates account management
      Current employee
      Kuala Lumpur
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive Work Environment: The leadership team is approachable, and colleagues are always willing to help. It’s a great place to collaborate and learn. Career Growth Opportunities: There are plenty of chances for internal promotions and skill development. Hard work is recognized and rewarded. Work-Life Balance: While the role can be demanding at times, the company ensures a good balance with flexible work arrangements. Comprehensive Training: The onboarding and training programs are thorough, equipping employees with the skills needed to excel in account management. Diverse and Inclusive Culture: Sutherland promotes a positive and inclusive workplace where everyone feels valued.

      Cons

      Fast-paced environment, which can be challenging at times, but it helps in developing problem-solving and multitasking skills. Depending on the project, workload may fluctuate, but management provides support when needed.

      Review

      Onboarding specialist
      Current employee
      Makati City
      Recommend
      CEO approval
      Business outlook

      Pros

      worklife balance, good mentors and leaders.

      Cons

      low benefits, no career path and growth opportunities

      Good to start with Call centers

      Associate-cs phone
      Current employee
      Bogota, Cundinamarca
      Recommend
      CEO approval
      Business outlook

      Pros

      They allow you to start from zero exp

      Cons

      Salary is really low compared with other companies and there is really no career opportunities no matter your previous exp and studies level

      Great

      Cssr customer service sales representative
      Former employee
      Colombia, Huila
      Recommend
      CEO approval
      Business outlook

      Pros

      I liked it, it was nice to work there

      Cons

      No growth opportunities, poor leadership

      Great Company

      Marketing consultant
      Former employee
      Rochester, NY
      Recommend
      CEO approval
      Business outlook

      Pros

      Plenty of opportunity for career advancement

      Cons

      Work is mostly contract based

      Working experience, pay and opportunities

      Associate technology l2
      Former employee
      Canada
      Recommend
      CEO approval
      Business outlook

      Pros

      Lot of exposure to different kinds of tools, Cross functional team collaboration, great way to experience the office culture, you learn a lot in short time

      Cons

      does not pay enough for the work done and no career opportunities in future

      Depends on which account you work, it can either make or break you

      Customer service representative (csr)
      Current employee
      Kingston
      Recommend
      CEO approval
      Business outlook

      Pros

      - Colleagues make work environment more fun and positive - Benefits regarding medical, discounts on businesses that are partner - Engagements to make the work environment more fun

      Cons

      - Improper and unfair promotions; - Controlling environment, taking flexibility away from the employees; - Lack of recognition of good agents, creating conditions where the same standard has to be met by every employee, which also results in lack of engagement from the worker side;

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