Marks & Spencer interview question

A contractor is fixing some equipment on the shop floor and you're not allowed to leave them, a customer comes up to you and asks for help finding an item. There are no other staff in the store, what do you do?

Interview Answers

Anonymous

23 Aug 2019

Maybe to ask the contractor to stop temporarily whilst you quickly help the customer find the item and then return to the contractor whereby they can then resume. I assume the contractor only needs supervision whilst actually performing duties.

Anonymous

10 Aug 2019

What is the answer to this scenario question, i' m trying to figure it out but am still unsure. Do you need to somehow contact your team members through radio systems