I applied online. I interviewed at ASDA (Belfast, Northern Ireland) in June 2010
Interview
First interview is a group interview involvng some problem solving exercises. Ability to communicate and work in a team is evaluated. Second interview is one on one and based on customer service.
Fairly straightforward, just asked about me and then work experience I had done, a few tell me a time questions then they took me round the shop for an activity
It was an easy interview process for me, they explained everything very very clearly and lots of lots of help was given to arrange the times and dates of the calls and interview.
Applied online and got sent a job simulation test. Completed the test and then got a call to come in for an interview. Went in for the interview and it was general questions about what makes good customer service.