I applied in-person. The process took 2 days. I interviewed at Advance Auto Parts (Poquoson, VA) in Dec 2014
Interview
I basically just got asked a bunch of questions on what I knew about Automobiles then they asked if i was willing to learn. The manager hired me right after the first interview, but usually they have a second interview with the branch manager.
I applied online. I interviewed at Advance Auto Parts (Houston, TX) in Mar 2017
Interview
Basically we just sat down and he ask me if I had previous experience with customer service, also what type of other jobs I had, a little bit about my personalities. And lastly, if I had any automotive experience.
Interview questions [1]
Question 1
If I have any previous customer service experiences and how good I was with the clients being bilingual.
I applied online. The process took 3 days. I interviewed at Advance Auto Parts (Sevierville, TN) in July 2015
Interview
They called me for an initial phone interview. then they called back for a first in person interview. they asked some basic questions in this interview. after a day or so they called back for a second interview. in the second interview they asked more in depth questions. the first interview took about fifteen minutes. the second interview took over two hours. it was a very long process. some of the questions they asked seemed kind of irrelevant to the job to which i was applying.
Interview questions [1]
Question 1
describe a time in which i was presented a challenge at one of my former jobs where i had a an angry customer and how did i handle it.