I applied in-person. The process took 5 days. I interviewed at Advanced Call Center Technologies (Sacramento, CA) in Apr 2016
Interview
They had me do three years in a computer. One to test typing accuracy. Another to test my ability to make good decision regarding the company and customers. Example " the customer is always right " the last one was to see if I could read.
Interview questions [1]
Question 1
Asked about my previous experience. I have 15 yr as a Supervisor in Casinos. Asked what my biggest achievement has been. Mostly alot of unprofessional nonsense.