I applied online. The process took 4 weeks. I interviewed at Agoda (Bangkok) in July 2019
Interview
This review is written after 4 weeks after the initiation of the whole interviewing process. I submitted my application via LinkedIn and receive recruitment email overnight. 2 days later, a video call was arrange via BlueJeans with the hiring manager. Nothing much about my experiences was discussed in the call but the manager told me about what this role is all about etc. it lasted slightly lesser than 1 hr. Then I was told to do an online assessment which consists of numerical and verbal reasoning. You guys can search online about these assessment. I think I didn’t do well but 2 days later, received an invitation to fly down to Bangkok for a F2F interview. Accommodation, air tix and 3 meals were covered which is great!
On interview day itself, I was arranged to have F2F meeting with 4 managers plus a team lunch, all in a day. Basically each of the F2F meetings were quite mentally straining because you were given 3- 4 case studies to examine and then to provide your feedbacks and views. I wasn’t prepared for these but nonetheless tried my best to provide my views. In fact I was later told the cases were real life cases which are currently happening within the team. 1 manager was good in articulating the cases but the rest were not. Many times, I don’t even know what they want me to answer/advise and I got to keep questioning and confirming. Actually thinking back, I kind of regretted offering my views because it seems to me that I provided some solutions or advice which they never thought of, talking about free advices. Anyway I didn’t have a chance to share a lot on my background and experiences which is a shame. So it’s 80% case studies and 20% discussion on myself. Some managers will correct my advices which I think is unfair because I don’t even have any idea how Agoda works, so how can I provide answers which match their model answer??
The interviews lasted whole day and by then I was mentally tired. Hiring manager told me that he will get back to me by “next week”. But “next week” came and gone.. no replies, no rejection email, nothing so I kinda guess I’m not selected. Still, will appreciate an email to inform. At this point, I’ve given up hope hence is writing the review now.
My advice? Nothing to prepare, model interview Q&A might not work in Agoda. Just be humble and friendly.. have a mentally strong mind and don’t be intimidated.
Interview questions [1]
Question 1
Case studies relating to situations which you will face in everyday’s work and how you resolve them.
First Online test sent by recruiter then I had a Recruiter interview round, after that it was a Hiring Manager round and then the Manager of hiring manager round and lastly the Stakeholder interview round. Total 4 interviews which I found it was lengthy.
Very structured and transparent . Provides all details upfront . Clearly communicates with the candidate . Agoda’s interview process is structured, efficient, and transparent. It emphasizes problem-solving, cultural fit, and domain expertise, with timely communication and thoughtful interactions that reflect the company’s innovative and dynamic culture.
Assessment followed up by HR screening and business leader interview. You need to pass the online assessment to prove your IQ, which is reasonable. Then, HR took 30 mins to go through together your experience.
Interview questions [1]
Question 1
Online case study - a typical consulting interview process