I applied online. I interviewed at Agoda (Kuala Lumpur) in Jan 2022
Interview
I successfully pass the email. I receive a call interview from talent aquisition. After 3 days I receive an email says I didnt pass the call iv. I will keep trying it untill I got the cs position
Interview questions [1]
Question 1
1. What you know about Agoda
2. What is Agoda Cs
3. What Are type of call we receive
4. Share your last job experience & job scope
5. Share the scenario of disputive case that settle in past job
6. How to handle angry customer
7. Why you want to work with Agoda
8. What make you interested to apply job in Agoda
9. What you will do if customer demand for manager to attend call since customer didnt satisfied with our compensation offer
10. Tell me about your self
11. Any question to ask
The interview process went pretty well, although some questions seemed pretty tough for a fresh graduate position. It took 1 month from scheduling to actual interview date without any further explanation on the delay.
I applied online. The process took 4 days. I interviewed at Agoda (Pune) in Mar 2026
Interview
It was a good process and aligned with the role only and the interviewer was also chill and took the interview professionally. Overall it was a greate experience out there.
Interview questions [1]
Question 1
Do you have relevant work experience in the same field ?
3 stages interview, will reveice email and need to take online test. After complete test will have online interview with the hiring manager. If pass the interview then you’re accepted
Interview questions [1]
Question 1
Question regarding a situation given and how to handle it