I applied through an employee referral. I interviewed at Airwallex
Interview
Applied for a sales role recently and was very let down by the hiring experience. The process included a case study that required designing a Week 1 GTM pipeline strategy for a 500-lead book, to be submitted in a 2-slide deck. Despite the clear instruction that the task should take 6–8 hours, feedback was given the following working day at 9:30am — suggesting it was either skimmed or a decision had already been made.
The feedback lacked depth and seemed to focus on details that were trade-offs in a constrained slide format — e.g., a desire for 6–7 layer RevOps segmentation, which was neither aligned with the job description nor practical for the case structure provided.
The entire experience felt like the expectations were not clearly communicated upfront. If you’re seeking a 12-page GTM whitepaper, then that should be made clear — candidates will rise to the occasion if given accurate instructions. Ambiguity in scope and speed of feedback undercut the quality of the process.
Additionally, the hiring composition across the team seems skewed — while diversity is important, so is balance. It’s critical to ensure hiring is inclusive and fair, especially in high-performance sales teams.
Disappointed to have spent considerable time on a case study that didn’t reflect the evaluation criteria. Hope the team reviews its hiring transparency and fairness moving forward.
Interview questions [1]
Question 1
Tell me about a time you solved a problem for a customer
Thank you for your detailed feedback about our sales role interview process. We recognise the frustration in investing significant time in a case study. When we request candidates' time for assessments, the instructions and evaluation standards should be transparent and consistent.
The quick turnaround on feedback you experienced raises valid concerns about the thoroughness of the review. Each candidate's submission deserves proper consideration, especially after dedicating hours to the assignment.
Regarding team composition, we strive for both diversity and effective performance in our hiring practices. Balance is indeed important across all dimensions.
We're reviewing our case study formats and evaluation processes to ensure they accurately reflect the skills needed for the role and provide candidates with clear guidelines for success.
Your specific feedback helps us identify concrete areas for improvement in our recruitment approach.
I applied online. The process took 2 weeks. I interviewed at Airwallex in May 2021
Interview
This is for the US Inbound Account Executive team.
The recruiter was incredibly responsive and on top of scheduling. The process was also concise, efficient, and reflected to the day to the day of the job itself! Overview of the process looked like this:
- recruiter screen
- hiring manager screen
- Australia team lead screen (since Australia is where the company is based)
- final mock discovery call (with hiring manager & other Airwallex leader)