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      Akamai

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      Technical Support Engineer Interview

      1 Apr 2017
      Anonymous employee
      Cambridge, MA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Akamai (Cambridge, MA) in Mar 2017

      Interview

      I was a referral candidate. Within a week of submitting my application, I got a call from the HR. As usual, normal HR related questions were asked and the HR asked me very basic networking questions and one question on Ajax call. Then the next week had an interview with the HM. The interview was largely on behavioral questions and he wanted to know my interest. The questions mostly were tricky like- if I call your previous manager,what would he say about you. The questions were mostly on how would you gel in a team, how would you react with conflicts within your team,etc. Then I was called for an onsite interview. Initially I was scheduled for 4 persons but when I met the team I interviewed with 5 people. 3 were pure technical and 2 were behavioral. The technical questions were heavily stressed on HTTP,HTTPS,TCP. Lots of questions were asked on SSL and Digital certificates. Question on how Akamai really works, how does the traffic get directed to their servers. The technical manager drew a graph and asked me questions related to the spikes in the graph and reasons how it is a DDOS or a normal traffic and how will you know what kind of traffic it is. The questions were mostly related to Layer 7 and he was expecting answers related to layer 7 not solutions which could be provided by the other layers.I was also asked a Logical question which I completely did not expect. Overall, It was good experience, everyone I met there were friendly and made me feel welcomed and comfortable.

      Interview questions [1]

      Question 1

      Entire process of DNS? HTTP headers and HTTP request and response SSL process Digital Certificates entire process
      1 Answer
      8

      Other Technical Support Engineer interview reviews for Akamai

      Technical Support Engineer Interview

      27 Feb 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Akamai in Feb 2025

      Interview

      I attended an onsite interview where it consist of two rounds, both the senior team and the hiring manager. The senior team members were friendly and welcoming, but the hiring manager was somewhat rude. He repeatedly interrupted the interview by turning off his camera and microphone while interviewing and to take other calls. Following the interview, HR reached out several times, but instead of a formal offer, I was only given a vague response about the possibility of an offer.

      Interview questions [1]

      Question 1

      What are the types of networks and network topology?
      Answer question
      1

      Technical Support Engineer Interview

      9 June 2023
      Anonymous interview candidate
      Kraków
      No offer
      Neutral experience
      Average interview

      Application

      The process took 2 months. I interviewed at Akamai (Kraków) in May 2022

      Interview

      Talent acquisition takes quite long to respond. The technical interview was not too complicated. Later in the process interview with manager was more of a challenge. Questions were quite clear

      Interview questions [1]

      Question 1

      How does DNS work? What information do A, AAAA, and MX records carry?
      Answer question
      1

      Technical Support Engineer Interview

      13 Aug 2020
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Akamai

      Interview

      Via video call. Questions focused on networking basics. Topics like DNS, HTTPS, security certifications, IP addresses, their types, MAC addresses, handshake protocols. Was asked about the last project I had made.

      Interview questions [1]

      Question 1

      What DNS is and how does it operates?
      Answer question
      3