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      Akamai

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      Customer Success Manager Interview

      17 Feb 2023
      Anonymous interview candidate
      Cambridge, MA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 7 weeks. I interviewed at Akamai (Cambridge, MA) in Jan 2023

      Interview

      The process was a bit drawn out, but understandable. The recruiter and hiring manager both shared that there were over 300 applicants, definitely a tough task to move that needle. The steps I went through were an HR Screen, Interview with the hiring manager and finally a small panel.

      Interview questions [1]

      Question 1

      Can you explain in your own words what our platforms can do?
      Answer question

      Other Customer Success Manager interview reviews for Akamai

      Customer Success Manager Interview

      14 Nov 2022
      Anonymous interview candidate
      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied through a staffing agency. I interviewed at Akamai

      Interview

      I was contacted by the internal recruiter and hiring process took around 2-3 weeks. HR was responsive about the status updates. All interviews were conducted online. Stages: HR screening, interview with the Line manager, then presentation with the team of 2-3 people about Akamai product, then more 1 on 1 with higher manager

      Interview questions [1]

      Question 1

      How Akamai product can help regular business?
      Answer question
      1

      Customer Success Manager Interview

      20 Nov 2022
      Anonymous interview candidate
      China, AL
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Akamai (China, AL) in Sept 2022

      Interview

      4 rounds 1.HR 2.Interview with CSM Director 3.Interview with support engineer(write a ppt) 4.not sure In general, there are many steps, and the waiting time is very long. It took me about a month and a half before I was notified that there was no follow-up.

      Interview questions [1]

      Question 1

      Why Akamai? Why this job? Know more about CDN? Understanding the streaming protocol?
      Answer question