I applied online. The process took 6 days. I interviewed at Alaska Airlines (San Jose, CA) in July 2016
Interview
I applied online, a few days letter I got an email for a digital interview. It went great easier than I thought. After digital interview a few hours later got a call to set up for a person interview. Online digital interview is a new set up, you are to record yourself after being asked an interview question. They give you 20 seconds to prepare for every respond. After that you wait for a call to move on to the next process. Good luck
Interview questions [1]
Question 1
Why do you want to work as a customer service agent
Several typical questions, very easy. Lasted less than 30 mins. They were eager to hire, it looks like. Let me know about the result of the interview the same day.
Interview questions [1]
Question 1
List one of your best and worst experiences in customer service
I applied online. The process took 1 week. I interviewed at Alaska Airlines (Palm Springs, CA)
Interview
I applied for the CSA position and answered about 50 questions . I was invited to a pre orientation presentation via Zoom. There were about 35 people on the call. It lasted an hour. Individuals were not asked any questions , but you could ask questions . We were told we would hear within the next few days if chosen for a one on one interview. Basically they have their mind made up since they do not get to know you .
I applied online. The process took 2 months. I interviewed at Alaska Airlines (Seattle, WA) in Jan 2025
Interview
Very simple, easy, and straight forward. All you have to do is go into the interview, and be yourself. Smile a lot and show the recruiters why you are the right person for the job