I applied online. The process took 3 months. I interviewed at Alaska Airlines (Seattle, WA) in Jan 2019
Interview
I submitted my application to the talent pool in February 2018. Job posting became available October 2018. Was contacted by email for phone interview January 2019, and did face to face interview in January 2019. I used Glassdoor interview questions, Google, and YouTube videos to prepare and it sure helped!! They’re looking for flexible people who want to be around people and have safety at the forefront of their mind. Prepare, prepare, and then prepare some more ahead of time to ease your mind and know what to expect as best as possible!
Interview questions [3]
Question 1
How have you gone above customer service expectations in a previous job?
In person at Alaska Airlines office.
Individual interview, second individual interview then lunch break , group interview.
It was very friendly and fun experience. Smile and interact other people
Ask questions and stand out
I applied online. I interviewed at Alaska Airlines (Seattle, WA) in Jan 2026
Interview
Two virtual interviews that included an AI interview, a personality questionnaire and a “test” of your ability to use resources provided to answer flight-related questions. After that you’re invited to an in-person interview.
The interview process is lengthy and in depth. They really dive deep. Overall, it was a great experience and ensured that they find the right fit. I did end up accepting and am awaiting training.